Dawn Surla
Fairhope,AL
Summary
Highly-motivated stay-at-home mom with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Dealer Trade Dealership Driver
Sandy Sansing Dealerships
01.2025 - Current
- Transporting vehicles between different dealerships or to customers.
- Verifying identification and stock number match relevant paperwork.
Mother and Homemaker
Stay At Home Mom / Wife
01.2012 - Current
- Managing household tasks such as cleaning, laundry and meal preparation on a daily basis
- Providing companionship and emotional support to family members, fostering a positive and nurturing environment.
- Organizing and maintaining schedules for appointments, social events and recreational activities
- Coordinating medical appointments and ensuring medication adherence for family members
Administrative Assistance in the Mayor's Office
City of Covington
01.2011 - 01.2012
- Scheduling, organizing and managing the mayor's calendar with appointments and meetings; producing correspondence memos, letters and forms, as well as booking travel arrangements, conferences, rooms, etc.
- Developing and maintaining a filing system. Replying to email, telephone, or face-to-face inquiries, providing general support and information to visitors and constituents alike. Handling sensitive information in a confidential manner.
- Maintaining supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies.
- Carrying out administrative duties such as filing, typing, copying, scanning, etc. Covering the reception desk when needed.
Customer Service Representative
City of Covington
01.2010 - 01.2011
- Collecting and posting payments
- Assisting customers in establishing new service
- Researching billing issues
- Balancing and batching receipts at end of shift
- Answering and directing all incoming calls to city hall
- Assisting in establishing a new occupational license
Education
Associate's Degree - Accounting
Elaine P. Nunez Community College
05.1996
Skills
- Reliable
- Customer Service
- Hard Worker
- Problem-Solving
- Strong Communication
- Attention to detail
- Multitasking
- Organizational skills
Timeline
Dealer Trade Dealership Driver
Sandy Sansing Dealerships
01.2025 - Current
Mother and Homemaker
Stay At Home Mom / Wife
01.2012 - Current
Administrative Assistance in the Mayor's Office
City of Covington
01.2011 - 01.2012
Customer Service Representative
City of Covington
01.2010 - 01.2011
Associate's Degree - Accounting
Elaine P. Nunez Community College