Summary
Overview
Work History
Skills
Education
Activities
Languages
Timeline
Generic

Dua Rivera

St. Petersburg

Summary

Results-driven sales professional with over a decade of experience in automotive sales, customer service, and business management. Proven track record of exceeding sales targets and driving revenue growth. Skilled in building and maintaining strong client relationships, identifying customer needs, and delivering tailored solutions. Adept at leading high-performing teams and implementing effective sales strategies to maximize profitability. Committed to providing exceptional service and achieving customer satisfaction.

Overview

13
13
years of professional experience

Work History

Sales Associate

Advanced Auto Parts
12.2022 - Current
  • Drove revenue growth through exceptional customer service and strategic sales techniques as a Sales Associate

Car Salesperson

Llapi Motors
04.2017 - Current
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
  • Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.

Sales Manager

GD Motors LLC
01.2012 - 04.2022
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.

Skills

  • Sales Strategy Development
  • Conflict Resolution
  • Analytical Thinking
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Relationship building
  • Professional demeanor
  • Goal oriented
  • Sales strategies

Education

Currently enrolled in Arizona State University, majoring Business (Corporate Accounting).

Activities

I am deeply committed to networking and attending industry events to foster meaningful relationships and uncover new business opportunities. I stay current on sales and marketing trends by regularly reading blogs, conducting research, and developing innovative strategies to maintain a competitive edge. With a strong focus on continuous personal and professional growth, I actively engage with industry resources and pursue ongoing skill development to further enhance my expertise.

Languages

English
Native or Bilingual
Albanian
Native or Bilingual

Timeline

Sales Associate

Advanced Auto Parts
12.2022 - Current

Car Salesperson

Llapi Motors
04.2017 - Current

Sales Manager

GD Motors LLC
01.2012 - 04.2022

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Dua Rivera