Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

DUANE ALLISON

Le Roy,MI

Summary

Dynamic retail professional with extensive experience at Ace Hardware, excelling in customer engagement and problem-solving. Proven track record of enhancing customer satisfaction through exceptional service and meticulous store maintenance. Skilled in cash handling and merchandise display, consistently demonstrating reliability and teamwork to achieve store goals.

Overview

17
17
years of professional experience

Work History

Retail Sales Clerk

LEROY HARDWARE
07.2023 - 10.2024

RETAIL CLERK

ASSEMBLE GRILLS AND WHEEL BAROWS

REPAIR SCREENS

Retail Sales Associate

Ace Hardware
02.2022 - 11.2023
  • Greeted customers and helped with product questions, selections, and purchases.

Merchandise Associate

Lowes Home Improvment
10.2018 - 01.2023
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Building Maintenance Worker

Shape Corp.
11.2007 - 10.2018
  • Maintained cleanliness and organization throughout common areas and facilities, promoting a positive living environment for tenants.
  • Handled minor landscaping tasks such as lawn care or snow removal when required to maintain an attractive property appearance.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Inspected building systems to evaluate HVAC, electrical and plumbing maintenance needs.
  • Responded to emergency fire alarms, plumbing leaks and power outages to implement swift resolutions.
  • Tested fire safety and emergency systems and inspected fire extinguishers and sprinkler systems.
  • Followed preventive maintenance schedule to support building systems functionality.
  • Supported safety with well-maintained grounds, parking lots and landscaping.
  • Coordinated with vendors for timely completion of major repairs and renovations, minimizing disruption to building operations.
  • Enhanced building safety by conducting routine inspections for potential hazards and addressing them promptly.
  • Maintained building aesthetics, performing regular painting and repair work to enhance visual appeal.
  • Carried out preventive maintenance on HVAC systems to ensure optimal performance and comfort for building occupants.

Education

No Degree - SALES

University of Colorado At Colorado Springs
Colorado Springs, CO

High School Diploma -

ORCHARD VIEW
MUSKEGON
06-1973

Skills

  • Patience and empathy
  • Reliability and punctuality
  • Handling customer complaints
  • Customer engagement
  • Store maintenance
  • Merchandise display
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Customer assistance
  • Shelf stocking
  • Money handling
  • Cash handling
  • Flexible schedule
  • Cash register operation
  • Store opening and closing
  • Retail sales
  • Product knowledge
  • Truck unloading
  • Display setup
  • Cleaning and sanitizing
  • Attention to detail

Languages

Korean
Elementary

Timeline

Retail Sales Clerk

LEROY HARDWARE
07.2023 - 10.2024

Retail Sales Associate

Ace Hardware
02.2022 - 11.2023

Merchandise Associate

Lowes Home Improvment
10.2018 - 01.2023

Building Maintenance Worker

Shape Corp.
11.2007 - 10.2018

No Degree - SALES

University of Colorado At Colorado Springs

High School Diploma -

ORCHARD VIEW
DUANE ALLISON