Proven IT Director with expertise in infrastructure management, project execution, and vendor negotiations. Committed to delivering innovative solutions that enhance system performance and align IT strategy with organizational goals.
Overview
18
18
years of professional experience
2
2
Certifications
Work History
IT Director/MIS Applications Manager
Walla Walla University
College Place
02.2022 - Current
Managed IT infrastructure, ensuring reliable systems and services for university operations.
Led IT team in troubleshooting software and hardware issues across campus facilities.
Evaluated emerging technologies for potential adoption within university systems and services.
Negotiated service agreements with vendors for hardware, software, and services procurement.
Managed a team of IT professionals in the design, development, and implementation of IT projects.
Collaborated with other departments to develop strategies that leverage IT resources efficiently.
Assisted in the selection process for hiring new personnel within the IT department.
Installed new hardware and software components as needed according to established standards.
MIS Applications Manager
Walla Walla University
College Place
07.2007 - 01.2022
Coordinated with IT teams to implement software updates and enhancements.
Monitored system performance and identified areas for improvement; developed plans for corrective action.
Established and maintained procedures for developing, testing, implementing, and documenting all applications used within the company.
Provided technical support for users of all levels regarding application problems and issues.
Acted as a liaison between vendors providing technical assistance when needed.
Implemented changes to existing systems as required by user requests or technological advances.
Evaluated third-party software solutions for compatibility with existing systems.