Summary
Overview
Work History
Education
Skills
Websites
Awards
Timeline
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Duane Clow

Camas,WA

Summary

Healthcare sales leader with over 10 years of experience generating $242M+ in revenue through strategic account management and partnership development. Expertise in expanding Integrated Delivery Networks (IDNs) and leading teams to consistently exceed sales quotas while promoting sustainability initiatives. Proven ability to drive new business plans and enhance team performance for significant growth. Strong skills in account management, partnership cultivation, and team leadership.

Overview

13
13
years of professional experience

Work History

Regional Account Director

Medline Industries
05.2022 - Current
  • Secured $28M in new sales by forging partnerships with major IDNs, including Stanford, PeaceHealth, and University of Utah, for reprocessing programs across 12 western states.
  • Grew existing IDN accounts (e.g., Sutter, MultiCare) by 20% annually through strategic relationship management.
  • Developed a sustainability presentation with marketing, highlighting environmental impact and driving client engagement.
  • Achieved 30% year-over-year sales growth in the Pacific region, consistently exceeding quotas.
  • Designed and led training for new sales associates, enhancing partnership strategies across Medline divisions.
  • Award: Director of the Year – Medline ReNewal 2024

District Service Leader

Philips North America
, Oregon
04.2020 - 05.2022
  • Led 18 direct reports to achieve $18M revenue quota, managing field service operations for diagnostic imaging equipment in Oregon and Southwest Washington.
  • Strengthened relationships with key IDNs (e.g., Kaiser, Providence) to expand service contracts and equipment sales.
  • Spearheaded ServiceMax platform rollout, improving service call efficiency and customer satisfaction.
  • Optimized $6M budget by reducing overtime, streamlining parts stocking, and negotiating third-party vendor contracts.
  • Trained team in revenue, safety, and communication, fostering a culture of accountability and excellence.

Area Manager

Stryker Sustainability Solutions
, Western US
08.2015 - 03.2020
  • Managed 96 direct reports across 26 states, achieving $242M in service revenue while staying under $6M budget.
  • Led operational expansion into Japan, developing training programs and supply chain processes for international teams.
  • Reduced ordering errors by 30% through a storefront redesign and cut assembly times by 70% via product improvements.
  • Negotiated third-party supplier contracts (e.g., UPS, Novasyte), reducing costs by 25%.
  • Drove successful integration of Hygia acquisition, aligning policies and consolidating headcount.

Sales Representative

Stryker Sustainability Solutions
, Northwest
01.2013 - 08.2015
  • Doubled territory sales from $1M to $2M annually by 2015, exceeding quotas through new client acquisition and relationship building.
  • Educated hospital stakeholders (e.g., CEOs, nurses) on re-manufactured device safety, boosting adoption and sustainability.
  • Developed tailored implementation plans to streamline device collection and maximize client savings.

Education

Bachelor of Arts - Industrial Technology

Western Illinois University
Macomb, IL

Skills

  • Account Management
  • Contract Negotiation
  • Territory Expansion
  • Revenue Growth
  • Team Management
  • Talent Development
  • Training Program Design
  • Reprocessing Programs
  • Environmental Initiatives
  • Green Solutions
  • CRM Systems
  • ServiceMax Platform
  • Process Optimization

Awards

  • Director of the Year – Medline ReNewal 2024
  • Stryker Strive Ambassador
  • Operation Smile Ambassador
  • Stryker Women’s Network Mentor
  • Completed leadership and sales training: Stryker Sustainability University (Foundation, Intermediate, Advanced, Future Sales Leaders), Gallup Great Managers, Integrity Sales, Stryker Global Management Series

Timeline

Regional Account Director

Medline Industries
05.2022 - Current

District Service Leader

Philips North America
04.2020 - 05.2022

Area Manager

Stryker Sustainability Solutions
08.2015 - 03.2020

Sales Representative

Stryker Sustainability Solutions
01.2013 - 08.2015

Bachelor of Arts - Industrial Technology

Western Illinois University