Duane Dukes
Pittsburgh,United States
Summary
Results-driven professional with over 12 years of experience in sales and general labor, adept at strengthening customer relationships and achieving objectives. Skilled in communication and problem-solving, with a proven track record of thriving in high-pressure environments while delivering top-tier customer service.
Overview
22
22
years of professional experience
Work History
Landscaper/Ground Maintenance
Plum
06.2024 - Current
- Designed and maintained diverse landscapes, enhancing aesthetic appeal and client satisfaction.
- Implemented efficient maintenance routines to ensure high-quality grounds upkeep.
- Collaborated with team members to complete projects ahead of schedule.
- Managed inventory of landscaping supplies and equipment, ensuring timely availability and cost-effective resource use.
- Addressed client needs and concerns, delivering exceptional customer service to foster positive relationships.
- Drove company truck and trailer for transportation of landscaping materials.
- Maintained and serviced company machines to ensure optimal performance.
- Landscaper/Ground Maintenance at Hermann's Ground Maintenance
Field Marketer, Sales
Trinity Solar
Pittsburgh
05.2022 - 03.2023
- Attended daily company meetings to stay aligned with team objectives.
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a X% increase in sales
- Canvassing areas for potential solar clients/customers.
- Prospecting customers roofs to make sure solar was beneficial.
- Canvassed areas to identify potential solar clients.
- Prospected customer roofs to evaluate solar viability.
- Maintained professionalism in all interactions
- Displayed company gear to enhance brand visibility
- Adhering to great customer service at all times.
- Studied solar energy principles to gain understanding.
Order Picker
Giant Eagle
Pittsburgh
02.2022 - 04.2022
- Picked and verified orders efficiently.
- Operated pallet jack with precision and safety.
- Picked and verified orders to ensure accuracy and timely delivery.
- Stacked and secured pallets for safe transport and storage.
- Collaborated with team to streamline workflow and enhance overall efficiency.
Delivery Driver, Dishwasher
Italian Village Pizza
Ross Township
09.2019 - 04.2020
- Took customer orders over phone, ensuring accurate requests
- Assisted in prepping for dinner rush, contributing to efficient service
- Sweeping, mopping, maintaining a clean storefront.
- Removed trash from designated areas to maintain cleanliness.
- Sweeping, mopping, maintaining a clean store front.
- Delivering customer orders in timely manner.
Cashier, Cook
Giant Eagle
Pittsburgh
12.2016 - 04.2018
- Took customer orders at the counter
- Rang up customers at the cash register
- Preparing food orders for customers
- Maintained gas pumps for optimal function
- Answered customer calls on company phone
- Scanned in vendor shipments for inventory
- Stocked products on shelves in the store
- Maintained kitchen cleanliness by sweeping, mopping, and disposing of garbage regularly
Delivery Driver
La Nova
Sharpsburg, Pa
01.2015 - 10.2015
- Recorded customer orders accurately
- Assembled and packaged orders for prompt delivery
- Delivering orders to customers in a timely manner
- Food prep
- Sweeping, mopping, maintaining clean kitchen, and taking out garbage.
- Delivery Driver, La Nova Pizzeria
Counselor/Volunteer
Estelle S Campbell Boys & Girls Club
Pittsburgh
01.2007 - 12.2010
- Helping other counselors prepare activities for the day
- Supervised children's activities during events.
- Facilitated interactive activities for children, promoting social skills
- Supported children with homework, enhancing their understanding of subjects
- Facilitated engaging games to promote teamwork among children.
- Helping other counselors preparing activities for the day
- Restored areas to cleanliness after children's activities concluded.
Commercial Cleaner
Blessed Cleaning Services
Pittsburgh
01.2005 - 10.2008
- Managed commercial contracts to ensure cleanliness standards met
- Executed sweeping tasks to ensure tidy environment
- Performed mopping duties for hygiene and appearance
- Vacuumed carpets and upholstery to eliminate dust
- Cleaning bathrooms
- Taking out garbage
- Restocked supplies to maintain operational efficiency
- Dusted and wiped surfaces to maintain appearance
Intern
Three Rivers Youth
Pittsburgh
05.2007 - 08.2007
- Handled incoming phone calls professionally
- Sorted and organized office paperwork systematically
- Systematically filed paperwork for efficient record-keeping
- Filed paperwork to support easy retrieval of information
- Creating a company portfolio for the human resources department.
Education
Post-secondary education - no degree or certificate
FullSail University
Winter Park, FLHighschool Diploma - High school graduate or equivalency certificate (GED)
Fox Chapel Area Highschool
Fox ChapelSkills
- Microsoft Office Suite
- Computer literacy
- Detail orientation
- Team collaboration
- Collaborative teamwork
- Verbal communication
- Dispute resolution
- Effective communication
- Work under pressure
- Adaptability
- Analytical problem-solving
- Self-motivated
- Self-driven
- Innovative thinking
- Strategic decision-making
Languages
- Spanish
- Italian
Timeline
Landscaper/Ground Maintenance
Plum
06.2024 - Current
Field Marketer, Sales
Trinity Solar
05.2022 - 03.2023
Order Picker
Giant Eagle
02.2022 - 04.2022
Delivery Driver, Dishwasher
Italian Village Pizza
09.2019 - 04.2020
Cashier, Cook
Giant Eagle
12.2016 - 04.2018
Delivery Driver
La Nova
01.2015 - 10.2015
Intern
Three Rivers Youth
05.2007 - 08.2007
Counselor/Volunteer
Estelle S Campbell Boys & Girls Club
01.2007 - 12.2010
Commercial Cleaner
Blessed Cleaning Services
01.2005 - 10.2008
Post-secondary education - no degree or certificate
FullSail University
Highschool Diploma - High school graduate or equivalency certificate (GED)
Fox Chapel Area Highschool