Duane HATTEM

Business Development and Account Management in Midwest territory for second largest environmental analytical laboratory in U.S. Customers include nationwide and local environmental engineering/consulting firms, and two major petroleum companies.

• Responsible for sales territory of over $4 Million managing over 200 accounts.
• Built and strengthened relationships with new and existing accounts to drive revenue growth by 5% in 2020 for Indianapolis laboratory, despite economic uncertainty caused by COVID-19.
• Substantially increased annual volume from 2 major petroleum company clients from <$50,000 to >$500,000, and these accounts continue to grow annually
• Consistently been leader among sales staff in preparing quotes
• Developed strong and lasting relationships with both customers and co-workers. Have received numerous emails highlighting relationship building skills.
• Successfully liaised between clients and support team to resolve issues quickly and effectively

Business Development and Account Management for Top Ten environmental laboratory in U.S.

• Starting in undeveloped territory, developed it into strong marketing area with 300% increase in number of clients and prospects
• Opened and grew account which became Top Five customer