Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Awards
Experiences
Generic

Jessica Parks

Grand Rapids,MI

Summary

Experienced with personal care, household management, and client support. Utilizes effective communication to understand and respond to individual needs. Knowledge of maintaining safe, clean, and supportive environment for clients.

Experienced with inventory control, stock management, and logistics. Utilizes detailed record-keeping and organizational skills to ensure smooth operations. Knowledge of inventory software systems and effective teamwork to support dynamic environments.

Overview

6
6
years of professional experience

Work History

Home Help Provider

DHS
01.2020 - Current
  • Conducted thorough home safety assessments, implementing modifications and recommendations to prevent falls or other potential hazards.
  • Managed household tasks including cleaning, laundry, meal preparation, and grocery shopping to create a comfortable home environment.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • 7 days a week work schedule
  • Streamlined household organization systems to improve accessibility for those with limited mobility or vision impairments.

Inventory Clerk

Aspen Surgical
02.2024 - 12.2024
  • Completed physical inventory counts each month.
  • Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
  • Trained new hires on proper inventory protocols, ensuring consistent adherence to established procedures across all staff members.
  • Performed data entry and completed proper paperwork.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Conducted research to address shipping errors and packaging mistakes.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.

CSR

Lone Star Title
06.2023 - 01.2024
  • Title loans, data entry, marketing calls, customer service, taken payments
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Responded to customer requests for products, services, and company information.
  • Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
  • Improved customer retention rates with exceptional product knowledge and personalized service recommendations.
  • Promptly responded to inquiries and requests from prospective customers.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Created and maintained detailed database to develop promotional sales.

Education

BA - Behavioral Science

University of Arizona Global Campus
Online
11-2027

Entrepreneurship Certificate -

Grand Rapids Community College
143 Bostwick Ave Ne
05-2023

Skills

  • Empathy and patience
  • Emotional support
  • Fall prevention strategies
  • Appointment scheduling
  • Medication management
  • Transportation services
  • Bill payment help
  • Dressing assistance
  • Behavioral support
  • Behavioral management
  • Behavior redirection
  • Care plan implementation

LANGUAGES

English

Timeline

Inventory Clerk

Aspen Surgical
02.2024 - 12.2024

CSR

Lone Star Title
06.2023 - 01.2024

Home Help Provider

DHS
01.2020 - Current

BA - Behavioral Science

University of Arizona Global Campus

Entrepreneurship Certificate -

Grand Rapids Community College

Awards

Dean's list certificate for a 3.7 gpa at Grand Rapids Community College

Experiences

  • I have 10+ years in customer service from office work, retail and fast food.
  • I have 7 years in factory and Machine operations
  • I have 5 years in warehouse order selection and office work like bills, receiving and shipping.
  • I have 1 year in inventory control.

Similar Profiles

CREATE PROFILE