Duane Johnson
The Bicycle Shop/Dimond
Anchorage,USA
1
Certification
38
years of professional experience
ASE Certified Volvo Technician with shop leadership experience in automotive and bicycle repair environments. Performs diagnostics, mechanical repair, and apprentice training for 3–5 apprentices per year, completing 21+ jobs per week while supporting day-to-day service operations and quality control. Brings foreman-level oversight from a staff of 9+ technicians and a steady focus on safe, accurate repairs.
Work History
Bicycle Mechanic
8 Years 11 Months- Duties: Diagnosed and repaired conventional and electric bikes to ensure optimal performance and customer satisfaction.
- The Bicycle Shop/Dimond Anchorage, Alaska
- Diagnosed and repaired various bicycle mechanical issues, enhancing customer satisfaction and safety.
- Conducted routine maintenance and inspections, ensuring optimal bike performance for diverse clientele.
Lube Bay Foreman
2 Years 1 Month- Duties: Trained and supervised new apprentice mechanics while managing daily operations of oil change shop
- Lithia Jeep South Anchorage, Anchorage, Alaska
- Supervised daily operations to ensure compliance with safety standards and quality assurance protocols.
- Coordinated workflow among team members to optimize productivity and efficiency in vehicle maintenance tasks.
- Conducted regular inspections of work areas to identify hazards, ensuring a safe working environment for all employees.
- Checked equipment to determine if maintenance was required.
ASE Certified Volvo Technician
17 Years- Led a team of 8 automotive technicians as shop foreman. Performed regular duties as an automotive technician and trained newly hired apprentice technicians.
- Continental Motor Company, Anchorage, Alaska
- Operated and maintained advanced machinery to ensure optimal performance in production processes.
- Conducted routine inspections and preventative maintenance on equipment, minimizing downtime.
- Trained junior technicians on best practices for equipment handling and safety protocols.
- Operated various precision tools to assemble complex engine components efficiently.
- Conducted routine inspections to ensure compliance with safety and quality standards.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
Education
Associate of Applied Science - Occupational Safety and Health
- Graduated in May 2009
- Completed the OSHA 30-hour training for construction safety and health
- GPA: 3.95
- Dean's List 2nd Sewmester 2009
Skills
Microsoft Outlook
Microsoft Word
Microsoft PowerPoint
Written communication
Service scheduling
Service writing
Work order management
Parts inventory control
Warranty processing
Customer estimate preparation
Repair order documentation
Parts ordering
Customer complaint resolution
Quality control inspections
Occupational safety procedures
Certification
- EPA 608 Refrigeration
Timeline
Bicycle Mechanic
The Bicycle Shop/Dimond
02.2017 - 01.2026Read More
Lube Bay Foreman
Lithia Jeep South
03.2015 - 04.2017Read More
ASE Certified Volvo Technician
Continental Motor Company
01.1988 - 01.2005Read More
University of Alaska Anchorage
Associate of Applied Science from Occupational Safety and Health
Read More