Duane Scott
Reynoldsburg
Summary
Accomplished mortgage banker with a solid foundation in financial services, insurance, and client relationship management. Excels in assessing client needs, structuring mortgage and insurance solutions, and maintaining compliance while fostering strong client connections throughout the process.
Overview
28
28
years of professional experience
3
3
Certifications
Work History
Retirement/Insurance Broker
Asset Marketing Systems
Reynoldsburg
01.2026 - Current
- Consult clients to assess insurance needs and recommend suitable policies.
- Educate clients on policy features, coverage options, and claims processes.
- Research coverage and premium options and supply clients with the best coverage available for individual needs.
- Analyze market trends to identify competitive insurance products for clients.
- Interview prospective clients to learn about financial needs and discuss existing coverage.
- Collaborate with underwriters to facilitate timely policy approvals and adjustments.
- Generate and maintain accurate client records in the agency management system.
- Serve as a point of contact for customers throughout the life cycle of their policies.
- Develop strong relationships with clients through effective communication and follow-ups.
Retirement/Insurance Specialist
Appreciation Financial
Columbus
01.2016 - 01.2026
- Conducted comprehensive client interviews to assess financial status, existing insurance coverage, family obligations, and long‑term financial goals.
- Developed personalized insurance and retirement strategies tailored to each client’s needs, risk tolerance, and budget.
- Explained complex insurance concepts—including term life, whole life, universal life, and annuities—in clear, easy‑to‑understand language.
- Managed the full application process, including completing required paperwork and coordinating medical exams.
- Provided ongoing client support by reviewing policies regularly and recommending updates for major life events (marriage, children, income changes, etc.).
- Assisted beneficiaries with claims processing and act as an advocate to ensure timely and accurate resolution.
- Assisted beneficiaries with claims processing and acted as an advocate to ensure timely and accurate resolution.
- Maintained compliance with state and federal regulations, including Ohio Life, Health, and Annuities licensure requirements.
Building Substitute Teacher
Groveport Madison Local Schools
Groveport
09.2024 - 05.2025
- Partnered with teachers to tailor instruction for individual student needs and diverse learning styles.
- Enhanced classroom environments through effective implementation of lesson plans and proactive management of student behavior.
- Prepared instructional materials for various subjects and grade levels, facilitating engaging learning experiences.
- Communicated effectively with students, fostering a positive learning atmosphere.
Financial Literacy Teacher | Math/Science Teacher | Substitute Teacher
Columbus City Schools
Columbus
09.2021 - 05.2024
- Simplified complex financial concepts to enhance understanding and engagement.
- Developed trust and engagement strategies tailored for diverse audiences.
- Developed engaging literacy lesson plans tailored to diverse student needs.
- Implemented instructional strategies to enhance reading comprehension and fluency.
- Conducted assessments to evaluate student literacy progress and inform instruction.
- Conducted ongoing evaluations of literacy improvement action and communicated results to teachers and administrators.
- Prepared students for tests by teaching relevant concepts and enforcing good test-taking skills.
- Facilitated class discussion to help students work through questions and expand understanding.
Energy Program Coordinator
Ground Level Solutions
06.2009 - 01.2016
- Coordinated energy program initiatives across multiple locations.
- Coordinated contracts, compliance, and program operations to optimize service delivery across 30+ counties.
- Analyzed program data to develop cost-effective solutions that enhanced borrower financial analysis.
- Prepared regulatory reports to ensure compliance and informed program strategies.
Independent Agent
R.E.A.L. Enterprise
01.2006 - 01.2009
- Achieved ranking as 11th among 500 agents in the Midwest region based on performance metrics.
- Assessed financial risk, providing tailored financial solutions to clients.
- Achieved ranking as 11th among 500 agents in the Midwest region based on performance metrics.
- Ensured compliance with state and federal regulations to uphold industry standards.
Captive Agent
American International Group (AIG)
01.2004 - 01.2006
- Achieved ranking of 11th among 500 agents in the Midwest region by consistently exceeding performance targets.
- Generated new business through targeted prospecting and strategic referrals, contributing to overall sales growth.
- Achieved ranking of 11th among 500 agents in the Midwest region by consistently exceeding performance targets.
- Ensured compliance with state and federal regulations, minimizing risk and safeguarding company reputation.
Operations Manager
A Loan Company
01.1998 - 08.2004
- Managed end-to-end mortgage operations, streamlining processing, coordinating underwriting, and overseeing closings.
- Ensured compliance of all loans with federal and state regulations, mitigating risk and maintaining operational integrity.
- Led and developed processing teams to improve turnaround time and loan accuracy.
- Maintained loan pipeline while resolving complex loan issues, facilitating timely and successful closings.
- Collaborated with loan officers, underwriters, and closing teams.
- Operations Manager (Mortgage Department)
Education
Bachelor of Science - Business Administration
The Ohio State University
Columbus, OH03-1991
Skills
- Retirement Planning
- Insurance Products
- Financial Assessment
- Client Needs Assessment
- Client Onboarding
- Compliance & Regulations
- Sales & Prospecting
- Financial Consulting
- Relationship Management
- CRM Systems
- Client Management Systems
- Microsoft Office
- Google Workspace
- Teams
- Marketing Materials
Education And Licenses
- Business Administration Studies, The Ohio State University
- State of Ohio Licensed – Life, Health, and Annuities
- NMLS License (In Progress / Willing to Obtain)
Affiliations
Member of Alpha Phi Alpha Fraternity, Columbus, OH
Certification
Life, Health and Annuities - State of Ohio Dept. of Insurance
Timeline
Retirement/Insurance Broker
Asset Marketing Systems
01.2026 - Current
Building Substitute Teacher
Groveport Madison Local Schools
09.2024 - 05.2025
Financial Literacy Teacher | Math/Science Teacher | Substitute Teacher
Columbus City Schools
09.2021 - 05.2024
Retirement/Insurance Specialist
Appreciation Financial
01.2016 - 01.2026
Energy Program Coordinator
Ground Level Solutions
06.2009 - 01.2016
Independent Agent
R.E.A.L. Enterprise
01.2006 - 01.2009
Captive Agent
American International Group (AIG)
01.2004 - 01.2006
Operations Manager
A Loan Company
01.1998 - 08.2004
Bachelor of Science - Business Administration
The Ohio State University