Duanna Wright
Richton Park,IL
Summary
Experienced Case Manager with a track record of enhancing client well-being through effective case assessments, care plan development, and resource coordination. Skilled in navigating government assistance programs and offering eligibility counseling to meet diverse client needs. Proven ability to improve client's quality of life through dedicated support an seamless collaboration with providers and community resources.
Overview
10
10
years of professional experience
Work History
Case Manager
Lots of Tots
Markham, IL
03.2014 - 07.2024
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Led case management plans, ensuring timely and effective support for clients.
- Kept detailed client records, tracking progress and outcomes.
- Facilitated care coordination, linking clients with providers, families, and community resources.
- Performed home visits for personalized support and needs assessment.
- Provided immediate crisis intervention to address urgent client issues.
Education
Some College (No Degree) -
College of Lake County
Grayslake, IL01-2017
High School Diploma -
Simeon Vocational High School
Chicago, IL04-1984
Skills
- Crisis Intervention
- Proactive Communication
- Client Advocacy
- Client Support
- Records Management
- Needs Assessment
Timeline
Case Manager
Lots of Tots
03.2014 - 07.2024
Some College (No Degree) -
College of Lake County
High School Diploma -
Simeon Vocational High School
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