Duc Tran
Stanton,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Code Enforcement/parking control specialist position. Ready to help team achieve company goals.
Overview
29
29
years of professional experience
1
1
Certification
Work History
City Letter Carrier
USPS
04.2005 - Current
- Deliver packages and mail to businesses and people in Downtown Long Beach
- Set up route and deliver mail five days per week on route
- Place packages and letters in mailbox and secure with mailbox flap
- Secure many envelopes or parcels with rubber band
- Retrieve outgoing mail from boxes
- Place larger packages on porch or doorstep
- Take packages into businesses and give to individual
- Ensure people sign off for receipt of package
- Arrange mail in delivery sequence
- Collect money for postage-due and COD (cash-on-delivery) fees and obtain signed receipts for registered, certified, and insured mail
- Leave notices on customers' doors informing them packages could not be delivered and will be held
- Answer questions about postal regulations
- Provide change-of-address cards and other postal forms when requested
- Operate approved vehicle to deliver mail
- Assist people by lifting heavy packages and placing them at their door
- Inform individuals when mail cannot be delivered due to holidays or inclement weather
- Accomplishments: Delivering mail, important documents, parcels to residences and businesses on time.
- Skilled at working independently and collaboratively in team environment
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
- Proved successful working within tight deadlines and a fast-paced environment
- Passionate about learning and committed to continual improvement
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Worked flexible hours across night, weekend and holiday shifts
- Developed and maintained courteous and effective working relationships
- Paid attention to detail while completing assignments
- Strengthened communication skills through regular interactions with others
- Organized and detail-oriented with a strong work ethic
- Adaptable and proficient in learning new concepts quickly and efficiently
- Identified issues, analyzed information and provided solutions to problems
- Cultivated interpersonal skills by building positive relationships with others
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
Customer Service Sales Representative
The Home Depot
03.2018 - 10.2018
- Greeting, qualify, recommend and close every customer to Garden department
- Handle basics in adjacent departments
- Maintain merchandise in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe.
- Investigated and resolved customer inquiries and complaints quickly
- Responded to customer requests, offering excellent support and tailored recommendations to address needs
- Responded proactively and positively to rapid change
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
- Maintained up-to-date knowledge of product and service changes
Engineering Document Control
Knight Inc / IDEX Corporation
04.2000 - 04.2005
- Work with industrial and packaging engineers to develop, manufacture, and market product
- Analyze, design and build business/technical solutions that deliver client's goal
- Create detailed design documentation
- Estimate time and costs required to complete project
- Define, create and maintain development methodologies, procedures and standards
- Create drawings in both 2 and 3-dimensional form
- Design floor plans, elevations, and realistic renderings with helping of software Aid in selection of materials for products
- Produce final design specifications.
- Worked well in team setting, providing support and guidance
- Self-motivated, with strong sense of personal responsibility
Automotive Technician
Pep Boys Automotive
06.1995 - 07.2000
- Routine inspection and maintenance includes such tasks as checking tire pressure, changing engine oil
- Checking and replacing spark plugs, wires and distributor caps
- Checking and maintain alignment or ensuring reliability of vehicle's brakes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Product Assembly Line Assistant
Sohnen Enterprise, Inc
12.1994 - 06.1995
- Using variety of hand & power tools, fixtures, work instructions and test equipment perform series of operations to correctly electronics assemble
- Assist products line to store electronic products into pallets, wrapping and ready to ship.
- Followed protocols to enhance protection and maintain safe work environment
- Performed visual and functional inspection of components to determine quality and identify defects
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors
Education
Certificate Automobile Technology -
Golden West College
Huntington Beach, CA1998
Degree - Mechanical Engineering Drafting & Design
Orange Coast College
Costa Mesa, CA2000
Six Sigma Green Belt Level -
IDEX Corporation
Lake Forest, IL06.2004
Certificate of Completion United Healthcare Group Training for Caregivers -
CareLinx
San Francisco, CA10.2023
Certificate of Completion / Activities -
CareLinx
San Francisco, CA10.2023
Skills
- Microsoft Office (10 years)
- Computer Entry Level
- Interpersonal Communication
- Teamwork and Collaboration
- Local area route knowledge
- Delivery records
- Change-of-address orders
- Registered mail protocols
- Route Navigation
- Planning and Coordination
- MS Office
- Address management system
- Written Communication
- Analytical and Critical Thinking
- Active Listening
- Self-Motivated
Timeline
Customer Service Sales Representative
The Home Depot
03.2018 - 10.2018
City Letter Carrier
USPS
04.2005 - Current
Engineering Document Control
Knight Inc / IDEX Corporation
04.2000 - 04.2005
Automotive Technician
Pep Boys Automotive
06.1995 - 07.2000
Product Assembly Line Assistant
Sohnen Enterprise, Inc
12.1994 - 06.1995
Certificate Automobile Technology -
Golden West College
Degree - Mechanical Engineering Drafting & Design
Orange Coast College
Six Sigma Green Belt Level -
IDEX Corporation
Certificate of Completion United Healthcare Group Training for Caregivers -
CareLinx
Certificate of Completion / Activities -
CareLinx
Additional Information
- Authorized to work in the US for any employer
- AWARD Certificate of Appreciation –United States Postal Service3Duc Tran_Resume
Personal Information
Work Permit: Authorized to work in the US for any employer
Awards
Certificate of Appreciation –United States Postal Service