Duche Charles
Hempstead,NY
Summary
Proficient in operating and troubleshooting various devices, ensuring optimal performance and reliability. Demonstrates a strong sense of responsibility and trustworthiness in all tasks. Committed to delivering high-quality results and maintaining integrity.
Overview
1
1
year of professional experience
Work History
IT Intern
Cisco
Hempstead, New York
07.2024 - 09.2024
- Assisted with summer computer preparations to ensure readiness for upcoming sessions.
- Gained knowledge of cloud computing technologies through hands-on experience.
- Filled out spreadsheets to track inventory and equipment status.
- Repaired laptops, tablets, iPads, whiteboards, and PCs to maintain operational efficiency.
- Installed and updated software programs on laptops to enhance functionality.
- Assisted in troubleshooting hardware and software issues for team members.
- Maintained inventory of IT equipment and ensured proper organization.
volunteer
Salvation Army
Hempstead, NY
12.2023 - 01.2024
- Unboxed and stocked toys to maintain organized display areas.
- Supervised children during activities to ensure safety and engagement.
- Managed garbage disposal to uphold cleanliness and hygiene standards.
- Distributed toys to children, promoting enjoyment and interaction.
Education
Regents Diploma -
Academy Charter High School
Hempstead, NY06-2025
Skills
- Document management
- Equipment maintenance
- Hardware troubleshooting
- Software installation
- Project management
- Data organization
- Team collaboration
- Effective communication
- Decision-making
- Continuous learning mindset
Languages
Haitian Creole
Native/ Bilingual
Timeline
IT Intern
Cisco
07.2024 - 09.2024
volunteer
Salvation Army
12.2023 - 01.2024
Regents Diploma -
Academy Charter High School