Dujuan Wallace
Cape Coral,FL
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than three years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
3
3
years of professional experience
Work History
Lube Technician
Take 5 Oil Change
07.2021 - Current
- Perform preventive maintenance, such as engine tune-ups, oil changes, tire rotations/changes/wheel balancing, and filter replacement
- Maintain vehicle functional condition by listening to customer complaints, conducting inspections, and replacing parts and components.
Technician
CAPE CORAL CHRYSLER DODGE JEEP RAM
06.2022 - 08.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Education
Diploma -
Fort Myers High School
Fort Myers, FLOccupational Associates Degree - Automotive Technology
Universal Technical Institute
Orlando, FL02.2022
Skills
- Customer Service
- Dependable and Responsible
- Problem-Solving
- Tire Changing and Rotation
- Safety Checks
- Vehicle Inspection
- Replacing parts
- Fluid Replacement Proficiency
- Brake Inspection Knowledge
- Works Well Under Pressure
- Maintenance and repairs
- Mechanical Knowledge
Professional Tools
Intermediate Tool Set
Awards
- Universal Technical Institute (anticipated completion date: 02/18/22)
- Mechanical Aptitude
- Active/Trained Listener
- Problem Solving
- Learn & Perform Complex Tasks
- Capacity to quickly adopt new technology
Timeline
Technician
CAPE CORAL CHRYSLER DODGE JEEP RAM
06.2022 - 08.2024
Lube Technician
Take 5 Oil Change
07.2021 - Current
Diploma -
Fort Myers High School
Occupational Associates Degree - Automotive Technology
Universal Technical Institute
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