Dulce Gutierrez
Costa Mesa,CA
Summary
Motivated and adaptable professional with a strong foundation in psychology and a passion for understanding human behavior. Skilled in sales, customer service, and relationship building, with a proven ability to communicate effectively and solve problems in fast paced environments. Adept at learning new skills quickly, collaborating with teams, and delivering exceptional customer experiences. Seeking opportunities to apply my interpersonal and analytical skills in roles that foster growth, innovation & meaningful connections.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Representative
Metro by T-Mobile
02.2024 - 12.2024
- Gained more experience in a different environment.
- Developed new perspective & met new clients and found many opportunities to sell.
Sales Representative
Metro by T-Mobile
08.2023 - 01.2024
- Created inviting environment for customers by maintaining store organization and cleanliness
- Learned to read customers to develop innovative sales strategies to increase sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Sold 10,000 worth in accessories & 140 boxes in a month.
- Overachieved companies goals & dedication to do even better.
Cashier
Weinershnitzel
06.2022 - 08.2023
- Performed cash, card & check transactions to complete customer purchases.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
Education
Associate - Psychology
Orange Coast College
Costa MesaHigh School Diploma -
Hayward High School
Hayward06.2023
Diploma -
Eden Area Rop
Hayward 06.2023
Skills
- POS systems
- Interpersonal communication
- Cash handling
- Patience and resilience
- Attention to detail
- Goal driven
- Empathetic
- Friendly and Helpful
Certification
Mental Health First Aid - Eden Area ROP Medical 1 Program
Stop The Bleed Certified - Eden Area ROP FACES for the Future Program
First Aid/CPR Certified - Hayward High School, Biomed Program
Outstanding Achievement Award - Workforce Innovation Opportunity Act (WIOA)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Representative
Metro by T-Mobile
02.2024 - 12.2024
Sales Representative
Metro by T-Mobile
08.2023 - 01.2024
Cashier
Weinershnitzel
06.2022 - 08.2023
Mental Health First Aid - Eden Area ROP Medical 1 Program
Stop The Bleed Certified - Eden Area ROP FACES for the Future Program
First Aid/CPR Certified - Hayward High School, Biomed Program
Outstanding Achievement Award - Workforce Innovation Opportunity Act (WIOA)
Associate - Psychology
Orange Coast College
High School Diploma -
Hayward High School
Diploma -
Eden Area Rop
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