Dulce Magana
San Bernardino County Assessor
Redlands,CA
1
Certification
14
years of professional experience
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Revenue Recovery Officer Trainee
4 Months- Contact defendants regarding past due traffic ticket fines owed to San Bernardino County, request employment verification, request wage garnishment, setup payment plans, call defendants if payments decline.
Data Entry Associate
2 Years- Scanned updated benefits packets onto customers' cases, called customers to remind them to mail back benefits packets before the assigned due dates to avoid cancelation, mailed packets upon customers request, updated addresses and phone numbers.
Receiving Associate
3 Years 4 Months- Responsible for receiving, inspecting, and documenting all shipments that were delivered to the warehouse.
CASE MANAGER
2 Years 6 Months- File applications for Social Security benefits, monitor case while waiting for approval, file appeal if denied, contact clients to update medical information, fax, mail, or email any documents to Social Security if required, meet with clients in person if needed.
Education
High School Diploma - General High School Curriculum
Skills
Highly experienced in Customer Service
ability to work under pressure
enjoy working as part of a team
certified Spanish speaker by San Bernardino County. I also have 5 years experience in Collections (credit cards)
I am also comfortable working in a fast-paced calling center.
Certification
- Spanish
- San Bernardino County
- 2025-02
Honors & Activities
None Specified None Specified
Additional Information
None Specified
Languages
Spanish
Native or Bilingual
Timeline
Revenue Recovery Officer Trainee
San Bernardino County Assessor
01.2026 - 05.2026Read More
Data Entry Associate
San Bernardino County
07.2023 - 07.2025Read More
Receiving Associate
Amazon Fulfillment Ctr
10.2014 - 02.2018Read More
CASE MANAGER
THE LAW OFFICE OF BILL LATOUR
01.2012 - 07.2014Read More
SOUTH GATE HIGH SCHOOL
High School Diploma from General High School Curriculum
Read More