Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dulce Munoz

Coralville,IA

Summary

Driven CNA and PSR/Translator at Lantern Park Specialty Care and Community Health Clinic, respectively, with proven expertise in patient care, vital signs monitoring, and bilingual communication. Excelled in enhancing patient satisfaction and cultural understanding, demonstrating exceptional compassion, empathy, and HIPAA compliance. Achieved significant improvements in professional knowledge and patient safety protocols.

Overview

1
1
year of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

CNA

Lantern Park Specialty Care
06.2024 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

PSR/Translator and Interpreter

Community Health Clinic
07.2023 - 04.2024
  • Translated documents from Spanish to English.
  • Enabled smoother negotiations for clients with foreign counterparts by offering real-time interpretation support.
  • Upheld strict confidentiality guidelines when handling sensitive information or classified documents for clients.
  • Improved cultural understanding among colleagues by providing language training sessions and workshops on foreign customs and practices.
  • Attended training programs to improve professional knowledge and interpretation skills.

Education

Associate of Science - Medical Billing And Coding

Southeastern Community College
West Burlington, IA
08.2022 - 07.2023

Skills

    Patient Care

    Vital signs monitoring

    Compassion and Empathy

    Bathing Assistance

    Maintaining confidentiality

    HIPAA Compliance

    Electronic Charting

    Medical terminology knowledge

Certification

  • CNA - Certified Nurse Assistant
  • CBCS - Certified Billing and Coding Specialist

Languages

English
Full Professional
Spanish
Full Professional

Timeline

CNA

Lantern Park Specialty Care
06.2024 - Current

PSR/Translator and Interpreter

Community Health Clinic
07.2023 - 04.2024

Associate of Science - Medical Billing And Coding

Southeastern Community College
08.2022 - 07.2023

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Dulce Munoz