Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dulce Olvera

Arlington,TX

Summary

Dynamic retail professional with extensive experience at Red White & Blue Thrift Store, excelling in store operations and cash management. Proven track record in enhancing customer service and optimizing inventory control, leading to improved store efficiency. Skilled in team training and development, fostering a collaborative work environment.

Overview

6
6
years of professional experience

Work History

Retail Manager

Red White & Blue Thrift Store
04.2024 - Current
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.

Store Clerk

Quick Trip
08.2020 - 12.2022
  • Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
  • Maintained a clean and organized store environment for improved customer experience.
  • Managed inventory and restocked shelves as needed to maintain adequate product availability.
  • Assisted in maintaining back room operations by unloading deliveries.

Insurance Agent

Ai United Insurance
01.2022 - 10.2022
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Streamlined administrative tasks, improving overall office efficiency and productivity.
  • Improved client retention rates with exceptional service and timely follow-up on policy inquiries and adjustments.
  • Educated clients on insurance policies and procedures.
  • Built strong relationships with clients through consistent communication and excellent customer service.

Sales Associate

Kiwi Beauty Supply Store
08.2019 - 07.2020
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

Arlington Premier High School
Arlington, TX
04.2022

Skills

  • Customer service
  • Store operations
  • Cash management
  • Inventory control
  • Team training and development

Languages

Spanish
Native or Bilingual

Timeline

Retail Manager

Red White & Blue Thrift Store
04.2024 - Current

Insurance Agent

Ai United Insurance
01.2022 - 10.2022

Store Clerk

Quick Trip
08.2020 - 12.2022

Sales Associate

Kiwi Beauty Supply Store
08.2019 - 07.2020

High School Diploma -

Arlington Premier High School

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