Dulce Rios Castaneda
Pediatric Dentistry
Lewisburg,TN
2
Languages
2027
years of professional experience
Dedicated front desk receptionist skilled in customer service, time management, and attention to detail. Committed to creating welcoming environments and optimizing patient flow through effective scheduling.
Work History
Patient Care Assistant
5 Months- Assisted nursing staff with daily patient care tasks, promoting comfort and safety.
- Monitored vital signs, documenting changes promptly for clinical review.
- Supported patients with mobility and personal hygiene activities, fostering independence.
- Communicated effectively with patients and families regarding care plans and procedures.
- Developed strong relationships with patients, contributing to a positive healthcare experience.
Front Desk Receptionist
2 Years 2 Months- Greeted and assisted patients, ensuring a welcoming atmosphere in pediatric dental office.
- Scheduled appointments using practice management software to optimize patient flow and reduce wait times.
- Managed patient intake forms, verifying insurance information for accurate billing processes.
- Provided clear instructions to patients regarding treatment procedures and post-visit care.
- Maintained organized front desk area, enhancing overall efficiency of daily operations.
In Home Nanny
- Supervised daily activities, ensuring safety and well-being of children.
- Developed engaging educational activities to promote cognitive and social development.
- Managed meal planning and preparation, accommodating dietary restrictions.
- Coordinated transportation for school drop-offs and extracurricular activities.
Assistant Manager
10 Months- Assisted in daily operations to ensure efficient store performance and customer satisfaction.
- Coordinated staff schedules and training sessions to optimize team productivity and service quality.
- Managed inventory processes, including stock replenishment and visual merchandising standards.
- Developed customer engagement strategies to enhance brand loyalty and drive sales initiatives.
- Mentored new employees on company policies, product knowledge, and best practices for customer service.
- Led team meetings to discuss performance metrics, set goals, and promote a collaborative work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Waitress/Cashier
- Delivered exceptional customer service in fast-paced environment.
- Assisted with menu recommendations to enhance guest experience.
- Managed multiple tables efficiently, ensuring timely order delivery.
- Collaborated with kitchen staff to ensure accurate food preparation.
- Maintained cleanliness and organization of dining area throughout shifts.
- Trained new staff on service protocols and menu offerings.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
Phlebotomy
Associate of Science
High School Diploma
Skills
Customer service
Attention to detail
Time management
Listening skills
Scheduling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Care Assistant
Maury Regional Hospital
03.2026 - CurrentRead More
Front Desk Receptionist
Pediatric Dentistry
06.2024 - CurrentRead More
Assistant Manager
Pandora Jewelry
03.2022 - 01.2023Read More
In Home Nanny
Self Employed
2023 - 2024Read More
Waitress/Cashier
Taco Express Mexican Grill
2017 - 2022Read More
Phlebotomy Training Specialist
Phlebotomy
Read More
Columbia State Community College
Associate of Science
Read More
Marshall County High School
High School Diploma
Read More