Dulce Robles Herrera
Everett,United States
Summary
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership. Bilingual Grocery Stocker smoothly evaluates shipments and checks out customers. Possesses excellent communication skills and strong commitment to teamwork. Devoted to satisfying customers and delivering current, well-organized stock and updated promotional pricing.
Overview
9
9
years of professional experience
Work History
Pick up and cashier
Fred Meyer
Snohomish, Washington
01.2023 - Current
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Selected high-quality products based on customer preferences and dietary needs.
- Managed grocery inventory by organizing and restocking shelves efficiently.
Relief manager
Fred Meyer
Lynnwood, United States
12.2024 - 04.2025
- Trained and mentored team members to improve skills and promote professional growth.
- Maintained strong communication between departments to facilitate collaboration and ensure seamless operations.
- Assisted in inventory management and supply chain coordination to minimize costs and reduce waste.
- Resolved customer inquiries and complaints efficiently to maintain high levels of satisfaction and loyalty.
Leasing Consultant
Security Residential Properties
Mukilteo, WA
01.2022 - 12.2022
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Retail Store Manager
TJX Companies
Everett, WA
06.2017 - 12.2021
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
Education
High School Diploma -
Edmonds Community College
Edmonds, WASkills
- Organizational Skills Expert
- Conflict Resolution Expert
- Merchandising Skills Expert
- Leadership Expert
- Communication Expert
- Delegation Skills
- Time Management
- Multitasking Expert
- Inventory Management
- Store Operations
- Attention to Detail
- Customer Service
- Decision Making
- Analytical Thinking
Languages
Spanish,
Languages
English
Professional
Timeline
Relief manager
Fred Meyer
12.2024 - 04.2025
Pick up and cashier
Fred Meyer
01.2023 - Current
Leasing Consultant
Security Residential Properties
01.2022 - 12.2022
Retail Store Manager
TJX Companies
06.2017 - 12.2021
High School Diploma -
Edmonds Community College