Madison Nguyen
San Jose,CA
Summary
Dynamic and detail-oriented professional with extensive experience in customer service and sales across various roles. Excellent time management and organizational skills supported a seamless operation of front desk and service roles, enhancing overall customer experience. Eager to contribute a unique blend of skills to elevate brand presence and profitability.
Overview
3
3
years of professional experience
Work History
Starbucks Barista
Vons
San Diego, US, United States
12.2023 - 12.2024
- Provided exceptional customer service in a high-paced environment, ensuring customer satisfaction with every interaction.
- Prepared and served a variety of coffee beverages, adhering to company standards and recipes.
- Managed cash register operations, including handling transactions and balancing cash drawers at the end of shifts.
- Collaborated with team members to maintain cleanliness and organization of the workspace, promoting a welcoming atmosphere.
Boba Barista/Cashier
Yun Tea House
San Diego, US, United States
01.2025 - 11.2025
- Crafted and served a variety of bubble tea beverages, ensuring high-quality presentation and taste.
- Maintained cleanliness and organization of the workspace to adhere to health and safety standards.
- Trained new staff members on beverage preparation techniques and customer service protocols.
- Responded to customer feedback to improve service and product offerings continually.
Boba Barista
Ben Gong
San Diego, CA
10.2025 - Current
- Prepared and served a variety of boba tea beverages to customers.
- Maintained cleanliness and organization of workstations and equipment.
- Assisted in managing inventory levels and restocking supplies as needed.
- Provided exceptional customer service, ensuring satisfaction with orders.
Receptionist
Lantis Nails and Spa
San Diego, US, United States
05.2023 - 11.2025
- Managed front desk operations, greeting and directing visitors with professionalism and courtesy.
- Coordinated appointment schedules and maintained calendars for multiple staff members to optimize office efficiency.
- Handled incoming calls and inquiries, providing accurate information and resolving issues in a timely manner.
Depop Reseller
Depop
San Diego, US, United States
- Current
- Researched popular trends and created a buy-and-resell e-commerce page on the second-hand clothing platform, Depop.
- Developed a strong understanding of market trends to curate a unique selection of products for resale.
Babysitter
San Diego, US, United States
01.2024 - 06.2025
- Provided attentive care to children, ensuring their safety and well-being during daily activities.
- Maintained clear communication with parents regarding children's progress and behavior.
- Managed daily schedules, including meal times and bedtimes, to establish routine and structure.
Education
Associate's Degree -
Miramar College
San Diego, United States01.2027
High School Diploma - undefined
Westview High School
San Diego, United States01.2025
Skills
- Cash Handling Expert
- Multitasking Expert
- Inventory Management Expert
- Market Research Expert
- Health and Safety Compliance Expert
- Beverage Preparation Expert
- Adaptability Expert
- Team Collaboration Expert
- Trend Analysis Expert
- Communication Skills Expert
- Time Management Expert
- Customer Service Expert
- Attention to Detail Expert
- Scheduling Expert
- Analytical Thinking Expert
- Creativity Expert
- Negotiation Skills Expert
- Online Marketing Expert
- Organizational Skills Expert
Timeline
Boba Barista
Ben Gong
10.2025 - Current
Boba Barista/Cashier
Yun Tea House
01.2025 - 11.2025
Babysitter
01.2024 - 06.2025
Starbucks Barista
Vons
12.2023 - 12.2024
Receptionist
Lantis Nails and Spa
05.2023 - 11.2025
Depop Reseller
Depop
- Current
High School Diploma - undefined
Westview High School
Associate's Degree -
Miramar College