Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dulce Rodriguez

Bronx,NY

Summary

Customer service professional seeking a teller position. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.

Overview

7
7
years of professional experience

Work History

Denim Expert

American Eagle Outfitters
Times Square, NY
09.2016 - Current
  • Received and processed customer payments.
  • Increased customer loyalty and retention.
  • Trained all incoming sales team members.
  • Reviewed operational records and reports to project sales and determine profitability.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Determined customer needs by asking relevant questions and listening actively to the responses.

Head Cashier

BX Sports
Bronx, NY
08.2015 - 09.2016
  • Encouraged development of new cashiers with positive reinforcement.
  • Analyzed purchases for signs of fraud.
  • Assisted management with developing employee improvement plans.
  • Performed store opening, closing and shift change actions.
  • Developed standard operating procedures.
  • Put out new stock and rotated existing products.

Education

Associate of Applied Science -

Hostos Community College
Current

Skills

  • Customer-oriented
  • Skilled problem solver
  • Multitasking skills 
  • Customer relations expertise
  • Fluent in Spanish 
  • Excellent customer service 

References

Furnished upon request

Timeline

Denim Expert

American Eagle Outfitters
09.2016 - Current

Head Cashier

BX Sports
08.2015 - 09.2016

Associate of Applied Science -

Hostos Community College

Similar Profiles

CREATE PROFILE
Dulce Rodriguez