Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dulce Sloan

West Valley City

Summary

Accomplished restaurant manager with expertise in operational oversight and staff development. Strong background in inventory management and customer relations fosters an environment of exceptional service and consistent quality.

Overview

28
28
years of professional experience

Work History

Restaurant Manager

This Is The Place Heritage Park
Salt Lake City
03.2013 - 08.2025
  • Oversaw daily restaurant operations, enhancing service flow and customer satisfaction.
  • Developed and implemented training programs for staff on customer service and food safety standards.
  • Coordinated staff scheduling to optimize coverage during peak service times.
  • Oversaw financial processes, including budgeting and expense tracking.
  • Coordinated inventory management, maintaining optimal stock levels.
  • Resolved customer complaints to consistently enhance dining experiences.
  • Ensured compliance with food safety regulations and sanitation standards.
  • Maintained detailed records of sales transactions and daily shift reports.

Gift Shop Cashier

This Is The Place Heritage Park
Salt Lake City
11.2013 - 03.2014
  • Delivered exceptional customer service, creating a welcoming shopping atmosphere.
  • Guided customers in product selections and addressed inquiries to enhance satisfaction.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Managed inventory stock levels and replenished items regularly.
  • Arranged merchandise displays to attract customers and improve shopping experience.
  • Participated in regular staff meetings regarding new products or services offered.

Custodial Supervisor

This Is The Place Heritage Park
Salt Lake City
02.1998 - 03.2013
  • Developed and implemented cleaning schedules that upheld high hygiene and safety standards across all facilities.
  • Created and implemented standard operating procedures for all custodial staff.
  • Supervised custodial staff to maintain cleanliness and enhance visitor experience at heritage park facilities.
  • Collaborated with management to refine custodial procedures and protocols, improving overall service delivery.
  • Managed inventory of supplies and equipment for custodial operations.
  • Addressed emergencies demanding immediate custodial attention.
  • Prepared annual budget estimates for labor costs related to custodial team.

Education

Associate of Science - Business Management

Salt Lake Community College
Salt Lake City, UT
05-2018

Skills

  • Inventory management
  • Budget management
  • Staff scheduling
  • Staff training
  • Point-of-sale systems
  • Cash handling and register operation
  • Customer relationship management
  • Multilingual communication

Timeline

Gift Shop Cashier

This Is The Place Heritage Park
11.2013 - 03.2014

Restaurant Manager

This Is The Place Heritage Park
03.2013 - 08.2025

Custodial Supervisor

This Is The Place Heritage Park
02.1998 - 03.2013

Associate of Science - Business Management

Salt Lake Community College
Dulce Sloan