DULCE .L RAMIREZ HERNANDEZ
Union Endicott Middle School
Endicott,NY
1
Language
8
years of professional experience
Detail-oriented Cashier delivering exceptional customer experiences in fast-paced bakery environments. Managed transactions and product displays while maintaining cleanliness and organization. Contributed to team success through effective collaboration and adaptability.
Work History
Bakery Cashier
3 Years 1 Month- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Maintained cleanliness and organization of the bakery display areas and workstations.
- Assisted in inventory management by restocking supplies and monitoring product levels.
- Maintained a clean, organized, and well-stocked cashier area to ensure smooth operations.
- Supported other staff members during busy times by assisting with cleaning tasks or restocking shelves as needed.
- Managed cash drawer responsibly throughout shifts by keeping accurate track of incoming funds from sales transactions.
- Processed cash, credit card, and gift card transactions accurately and efficiently for seamless customer experience.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Trained new cashiers on operational procedures and customer service standards.
COOK
3 Years 8 Months- Prepared diverse menu items ensuring compliance with nutritional guidelines.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and hygiene.
- Collaborated with staff to streamline food preparation processes, enhancing service delivery during peak hours.
- Assisted in training new team members on culinary techniques and safety protocols.
- Developed and implemented daily meal plans based on seasonal ingredients and student preferences.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
- Monitored inventory levels, coordinating with suppliers for timely replenishment of kitchen supplies.
- Ensured consistency in portion sizes and presentation, contributing to overall dining experience quality.
CASHIER /Coffee Barista
1 Year 5 Months- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and special requests, enhancing service quality.
- Maintained cleanliness and organization of work area, ensuring compliance with health standards.
- Trained new staff on cash handling procedures and customer service protocols.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
GED
Skills
Workstation sanitation
Culinary preparation
Customer communication
Inventory management
Issue resolution
Sanitation procedures
Dependable attendance
Languages
Spanish
Native or Bilingual
Timeline
Bakery Cashier
THE CIDER MILL
08.2023 - CurrentRead More
COOK
Union Endicott Middle School
01.2023 - CurrentRead More
CASHIER /Coffee Barista
The Bagel Factory
10.2018 - 03.2020Read More
Kingsborough Community College
GED
Read More