Dumey Doumbouya

Destuff - IT Operator

PIT Operator

Pallet Identification

Freight Identification

Investigated and corrected problems with printers, copiers and other peripheral devices.

• Diagnosed and executed resolution for network and server issues.
• Supported users in setup and configuration of wireless bridge networks.
• Drafted post-mortem documentation analyzing instances of network system failures and detailing required repair and restoration efforts.
• Installed and maintained systems and analyzed users' needs.
• Installed and configured new devices and system components.
• Proven ability to learn quickly and adapt to new situations.
• Learned and adapted quickly to new technology and software applications.

• Reviewed tickets, identification, and passports to verify traveler identity.
• Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
• Followed-up on will-call orders to verify attendance and contacted previous or cancellation list customers to fill available or newly opened spaces.
• Collaborated with passengers and travel agents to resolve booking issues, correct fares, and clarify rules.
• Input customer reservations, payment sources, and contact details into Amadeus system.