Dumitru Ceapchii
Mill Creek,WA
Summary
Hardworking Serving with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Busser
Three Bear Restaurant
West Yellowstone, MT
07.2021 - 09.2021
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Maintained cleanliness of restaurant dining area throughout shift.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Maintained a friendly attitude towards customers at all times.
- Provided assistance to other bussers or waitstaff when needed.
Back Bar Busser
Madison Crossing Restaurant
West Yellowstone, MT
06.2021 - 09.2021
- Made friendly conversation with customers to provide enjoyable bar experience.
- Filled and served various beverages for customers.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Expedited food to tables to assist servers during busy periods.
- Maintained cleanliness of restaurant dining area throughout shift.
- Stocking liquors, refilling garnishes, polishing glasses, stacking napkins, hauling kegs, bringing glassware back from the dishwasher.
- Helping punch orders into the bar POS.
Cable Technician
Coskom
Seattle, WA
10.2023 - Current
- Installed and tested coaxial cable, fiber optic cables, and other related equipment.
- Configured routers, switches, amplifiers, splitters and other related devices to ensure proper operation of the system.
- Collaborated with customers to explain services available and answer questions about technical issues.
- Provided customer support by answering inquiries regarding installation, billing and product features over the phone or in person.
Server
The Keg Steakhouse + Bar
Lynwood, WA
11.2021 - 10.2023
- Greeted guests and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained records of transactions made during shift as required by law or company policy.
- Handled money transactions accurately while following company procedures for handling cash payments.
Front Desk Receptionist
The Evergreen Motel
West, MT
07.2019 - 10.2019
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Busser
Three Bear Restaurant
West Yellowstone, MT
07.2019 - 09.2019
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Maintained cleanliness of restaurant dining area throughout shift.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Maintained a friendly attitude towards customers at all times.
- Provided assistance to other bussers or waitstaff when needed.
Education
Bachelor of Applied Science in Information Technology - Information Technology
University of Bacau
Bacau, Romania06-2021
GED -
High School Alecsei Mateevici
Causeni, Moldova07-2017
General Studies
Maria Biesu
Volintiri, Republic Of Moldova07-2014
Skills
- Guest Engagement
- Positive and professional
- Performance Improvement
- Exceptional customer service
- Strong Work Ethic
Languages
English
Professional
Romanian
Professional
Russian
Professional
Ukrainian
Professional
French
Professional
Timeline
Cable Technician
Coskom
10.2023 - Current
Server
The Keg Steakhouse + Bar
11.2021 - 10.2023
Busser
Three Bear Restaurant
07.2021 - 09.2021
Back Bar Busser
Madison Crossing Restaurant
06.2021 - 09.2021
Front Desk Receptionist
The Evergreen Motel
07.2019 - 10.2019
Busser
Three Bear Restaurant
07.2019 - 09.2019
Bachelor of Applied Science in Information Technology - Information Technology
University of Bacau
GED -
High School Alecsei Mateevici
General Studies
Maria Biesu
Similar Profiles
Emilee WillisEmilee Willis
Server at Three Bear RestaurantServer at Three Bear Restaurant
Benjamin BiggsBenjamin Biggs
Waiter Fryer Operator at Hungry Bear RestaurantWaiter Fryer Operator at Hungry Bear Restaurant
Ashlee SkinnAshlee Skinn
NA at Hungry Bear RestaurantNA at Hungry Bear Restaurant
Angie FieldsAngie Fields
Team Manager at Automatic Funds Transfer Service/AAA Mailing SvcTeam Manager at Automatic Funds Transfer Service/AAA Mailing Svc
Gabriel OhGabriel Oh
Managing Partner at Western Capital PartnersManaging Partner at Western Capital Partners