Duncan Henderson
Cincinnati,OH
Overview
20
20
years of professional experience
Work History
Senior Market Manager
Drees Homes
Cincinnati, OH
03.2016 - Current
- Maximized customer satisfaction by effectively coordinating home delivery for customers.
- Achieved monthly sales targets consistently by pursuing new business.
- Qualified and handed off prospects ready for next steps in sales process.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Made strategic and successful decisions by documenting and tracking sales activities with Salesforce.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Sales Counselor
Fischer Homes
Cincinnati, OH
03.2012 - 05.2016
Market Manager
Drees Homes
Cincinnati, OH
12.2003 - 03.2008
- Maximized customer satisfaction by effectively coordinating home delivery for customers.
- Achieved monthly sales targets consistently by pursuing new business.
- Qualified and handed off prospects ready for next steps in sales process.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Made strategic and successful decisions by documenting and tracking sales activities with Salesforce.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
Bachelor of Arts - History
University of Cincinnati
Cincinnati, OHSkills
- Microsoft Office
- Salesforce CRM Software
- Decision-Making
- Product Promotion
- Relationship Building
- Lead prospecting
- Client Relations
- Sales operations
- Customer Relations
- Understanding New Home Construction Practices
Timeline
Senior Market Manager
Drees Homes
03.2016 - Current
Sales Counselor
Fischer Homes
03.2012 - 05.2016
Market Manager
Drees Homes
12.2003 - 03.2008
Bachelor of Arts - History
University of Cincinnati