Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Duncan Mayer-Hall

Renton

Summary

Dedicated Customer Service Representative with a drive to deliver quality service and unmatched support. Ready to be the bridge between the customer and the company in a way that leaves customers feeling satisfied and happy to return.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

BuyWander
Kent, WA
05.2026 - Current
  • Took assembled orders out to customers in a timely manner
  • Greeted customers with consistent cheer and respect
  • Checked customers in and informed them of any high wait times
  • Spoke with customers about lost items and the options based on company policy
  • Helped preform customer returns in a way that adhered to company policy while leaving the customer feeling satisfied and listened to

Homemaker

Self-employeed
Kent, WA
04.2021 - 03.2026
  • Maintained a clean and organized environment to the benefit of multiple occupants.
  • Operated on a consistent schedule to prevent buildup.
  • Developed meal plans catering to dietary needs and preferences.

Video Editor

Self Employed Services
Kent, WA
12.2021 - 06.2023
  • Edited and assembled video content for diverse projects, ensuring high-quality visual storytelling.
  • Collaborated with the client to understand project requirements and deliver tailored video solutions.
  • Used knowledge of internet trends to add in relevant content and increase entertainment value.
  • Used image editing software to compile thumbnails for the videos based on topic, tone, and provided instructions.

Freelance Writer

Upwork.com
Renton, WA
11.2019 - 10.2022
  • Developed engaging fictional content, enhancing client satisfaction and project outcomes.
  • Collaborated with clients to refine project briefs, clarifying objectives and expectations.
  • Edited and proofread drafts, maintaining high standards of quality and consistency in writing.
  • Conducted thorough research to ensure accuracy and relevance in all written materials.
  • Implemented feedback mechanisms to improve writing processes and content effectiveness.

Education

Bachelor of Arts - Creative Writing

Southern New Hampshire University
Hooksett, NH

Skills

  • Customer service
  • Building rapport
  • Appointment scheduling
  • Order fulfillment
  • High attention to detail
  • Quality assurance

Languages

English
Native or Bilingual
Japanese
Limited Working
Spanish
Elementary

Timeline

Customer Service Representative

BuyWander
05.2026 - Current

Video Editor

Self Employed Services
12.2021 - 06.2023

Homemaker

Self-employeed
04.2021 - 03.2026

Freelance Writer

Upwork.com
11.2019 - 10.2022

Bachelor of Arts - Creative Writing

Southern New Hampshire University
Duncan Mayer-Hall