Dedicated Customer Service Representative with a drive to deliver quality service and unmatched support. Ready to be the bridge between the customer and the company in a way that leaves customers feeling satisfied and happy to return.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
BuyWander
Kent, WA
05.2026 - Current
Took assembled orders out to customers in a timely manner
Greeted customers with consistent cheer and respect
Checked customers in and informed them of any high wait times
Spoke with customers about lost items and the options based on company policy
Helped preform customer returns in a way that adhered to company policy while leaving the customer feeling satisfied and listened to
Homemaker
Self-employeed
Kent, WA
04.2021 - 03.2026
Maintained a clean and organized environment to the benefit of multiple occupants.
Operated on a consistent schedule to prevent buildup.
Developed meal plans catering to dietary needs and preferences.
Video Editor
Self Employed Services
Kent, WA
12.2021 - 06.2023
Edited and assembled video content for diverse projects, ensuring high-quality visual storytelling.
Collaborated with the client to understand project requirements and deliver tailored video solutions.
Used knowledge of internet trends to add in relevant content and increase entertainment value.
Used image editing software to compile thumbnails for the videos based on topic, tone, and provided instructions.
Freelance Writer
Upwork.com
Renton, WA
11.2019 - 10.2022
Developed engaging fictional content, enhancing client satisfaction and project outcomes.
Collaborated with clients to refine project briefs, clarifying objectives and expectations.
Edited and proofread drafts, maintaining high standards of quality and consistency in writing.
Conducted thorough research to ensure accuracy and relevance in all written materials.
Implemented feedback mechanisms to improve writing processes and content effectiveness.