Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dung Nguyen

Phoenix,AZ

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Lead Nail Technician

Fountain Hills Nails & Spa
Fountain Hills, AZ
05.2023 - Current
  • Managed the daily operations of the salon, including customer service, scheduling and financial transactions.
  • Trained and supervised junior staff in nail treatments and techniques.
  • Developed a range of new services to increase revenue.
  • Maintained a clean and professional working environment at all times.

Manager on Duty

Magarita Nails Salon
Gilbert, AZ
03.2020 - 04.2024
  • Monitored staff performance and provided feedback to ensure quality customer service.
  • Trained new employees on job duties and company policies.
  • Maintained inventory levels by ordering supplies as needed.
  • Developed strategies to increase customer satisfaction ratings.

Restaurant Manager

Tipsy Chicken
Mesa, AZ
03.2022 - 06.2023
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Created new menu items based on customer feedback and industry trends.

Lead Nail Technician

Apple Nails Ca
Mesa, AZ
04.2022 - 03.2023
  • Managed the daily operations of the salon, including customer service, scheduling and financial transactions.
  • Trained and supervised junior staff in nail treatments and techniques.
  • Maintained a clean and professional working environment at all times.
  • Provided advice to customers on nail care products and treatments.

Education

Associate of Science - Computer Science

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
05-2024

Skills

  • Appointment Scheduling
  • Staff Training and Development
  • Service Promotion
  • Creative Design
  • Time Management
  • Appointment Management
  • Training and Coaching

Languages

Vietnamese
Professional

Timeline

Lead Nail Technician

Fountain Hills Nails & Spa
05.2023 - Current

Lead Nail Technician

Apple Nails Ca
04.2022 - 03.2023

Restaurant Manager

Tipsy Chicken
03.2022 - 06.2023

Manager on Duty

Magarita Nails Salon
03.2020 - 04.2024

Associate of Science - Computer Science

Maricopa Community Colleges - Mesa Community College

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Dung Nguyen