Dung Pham

Work History

Safeway

09.2021 - Current

Kept work area safe and sanitized by washing utensils, tools, and countertops.
Designed specialty cakes for weddings, birthdays, and graduations.
Packaged and priced each product according to company pricing procedures.
Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
Replenished bakery items in display cases.
Prepared frostings and other toppings for cakes and pastries.
Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
Decorated cakes, cupcakes and other pastries according to customer requests.
Packaged finished products for sale.

Craemers Bagels

01.2003 - 08.2021

Trained team members to prepare sandwiches and other items according to instructions.
Greeted guests, promoted specials, and took orders.
Executed sandwich artistry duties with very low occurrence of errors.
Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
Ensured prompt service by working quickly yet meticulously during rush periods where long wait times could deter potential patrons from returning in the future.
Handled catering orders accurately and within specified timeframes, contributing to successful events for clients.
Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.