Dynamic leader with a proven track record in operations leadership. Skilled in personnel management and problem-solving. Expert in team leadership and multitasking, I drive results through strategic decision-making and operational oversight.
Overview
9
9
years of professional experience
Work History
Nail Technician
Venezia Nails
07.2021 - Current
Established strong client relationships through exceptional customer service and communication skills.
Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Warehouse Worker
KL Enterprise
01.2021 - 04.2023
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as 100 pounds.
Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Nail Salon Owner
JL Nails
02.2015 - 03.2020
Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
Coordinated staff meetings to discuss goals, address concerns, and celebrate achievements collectively.
Maintained daily, monthly, and quarterly records of costs and revenue.
Managed daily operations for salon success, including staff scheduling, inventory management, and financial reporting.