Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
AccountManager

Dunia Roashan

5759 W 8055 S West Jordan ,Utah

Summary

Dynamic Account Manager at Greenix with a proven track record in enhancing client satisfaction and retention through exceptional customer service and relationship building. Skilled in account management and digital X-ray proficiency, I effectively resolved escalated issues, ensuring positive outcomes and fostering long-term partnerships. Committed to driving team productivity and client success.

Overview

1
1
Certification

Work History

Account Manager

Greenix
04.2025 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Improved overall team productivity by implementing best practices in organization and time management.
  • Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
  • Actively participated in networking events within the industry, expanding professional connections and generating leads.

Education

Certificate - Dental Assistant

Fundamental Dental School
Utah

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations
  • Digital X-ray proficiency
  • Dental radiography
  • Treatment room setup
  • Sterilization techniques
  • Appointment scheduling
  • X-ray processing
  • Professionalism and etiquette
  • Team collaboration
  • Instrument sterilization techniques
  • Patient scheduling
  • Cross-training capabilities
  • Infection control proficiency
  • Patient relations
  • Impression taking skills
  • Treatment room breakdown
  • Patient education
  • Dental material handling
  • Sanitation protocols
  • Electronic charting
  • Dental staff support
  • Office administration duties
  • Dental staff assistance
  • Inventory management
  • First aid training
  • Teeth cleaning assistance
  • Patient services

Certification

Course compilation and certification of radiology

Languages

English a
Full Professional

Timeline

Account Manager

Greenix
04.2025 - Current

Certificate - Dental Assistant

Fundamental Dental School

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Dunia Roashan