Dusti Dawn Vereecke
Insurance Coordinator
Kansas City,MO
Summary
Efficient Dental Insurance Coordinator known for high productivity and ability to complete tasks swiftly while maintaining accuracy. Skilled in claim processing, insurance verification, and billing procedures. Excel at communication, problem-solving, and time management, ensuring smooth operations within dental practices. Ready to leverage specialized skills to enhance office efficiency and patient satisfaction.
Overview
28
28
years of professional experience
Work History
Dental Insurance Coordinator
Parkville Pediatric Dentistry
Parkville
06.2006 - Current
- Generated monthly reports detailing the number of claims processed by provider and insurer.
- Negotiated contracts with insurers on behalf of the dental practice in order to maximize reimbursement rates.
- Verified patient insurance coverage and eligibility for dental services.
Customer Service Representative
Citibank
Kansas City
06.1999 - 05.2014
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered customer inquiries via phone, email, and chat.
Traffic/Billing Specialist
Stuart Hall
Kansas City
10.1996 - 06.1999
- Maintained accurate records of collections, adjustments and denials in the system.
- Monitored accounts receivable activity to ensure timely payment of invoices.
- Reconciled daily cash receipts with total deposits on bank statement.
- Answered customer inquiries regarding billings, payments, account status.
- Performed additional duties as assigned by management team.
- Provided support to other departments within the organization as needed.
- Performed data entry into accounting software programs such as QuickBooks.
- Worked with team members to identify and develop process improvements.
- Reviewed purchase orders, sales tickets and charge slips to compute fees or charges due.
- Developed strong professional rapport with vendors and clients.
- Maintained historical records by microfilming and filing documents.
- Answered customer questions to maintain high satisfaction levels.
- Processed invoice payments and recorded information in account database.
- Weighed envelopes containing statements to determine correct postage and affix postage.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Computed credit terms, discounts and shipment charges for goods or services to complete billing documents.
- Completed efficient drop and bulk filing to maintain well-organized and easily accessed systems
- Performed accurate and fully compliant monthly closing processes, accruals and journal entries.
Education
Expanded Function Dental Assisting - Dental Assistant
Concorde Career College
Kansas City, MO05-2006
High School Diploma -
Van Horn High School
Kansas City, MO06-1995
Some College (No Degree) - Accounting And Finance
Metropolitan Community College
Kansas City, MOSkills
- Accounts receivable
- Revenue cycle management
- Policy administration
Timeline
Dental Insurance Coordinator
Parkville Pediatric Dentistry
06.2006 - Current
Customer Service Representative
Citibank
06.1999 - 05.2014
Traffic/Billing Specialist
Stuart Hall
10.1996 - 06.1999
Expanded Function Dental Assisting - Dental Assistant
Concorde Career College
High School Diploma -
Van Horn High School
Some College (No Degree) - Accounting And Finance
Metropolitan Community College
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