Summary
Overview
Work History
Skills
Timeline
Generic

Lus Vera

Modesto,CA

Summary

Driven Front Desk / Dental Insurance Coordinator. Organize and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Eager to bring talent and expertise to growing healthcare organization.

Overview

11
11
years of professional experience

Work History

Dental Insurance Coordinator

Transform Dental -Remote
04.2023 - Current
  • Verify patients insurance to assist patients in understanding their dental insurance benefits, coverage limits, and out-of-pocket expenses.
  • Supported patients throughout the treatment process by answering questions about their financial responsibility concerning deductibles, copayments or coinsurance amounts.
  • Assisted between patients and insurance to resolve any discrepancies or misunderstandings regarding coverage or billing issues.
  • Answering multi phone line as well as multi task in a timely matter.
  • Collect patient payments as well as prepared insurance claims.
  • Review past due accounts as well as explanation of benefits to follow up on pending claims.
  • Greet patients as well as check patients out. making sure patients have an understanding on there future treatment.

Front Desk Receptionist

Valley Endodontics Inc.
09.2013 - 01.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings with our referring offices.
  • Managed high-volume phone calls,
  • Collected patients payments as well as posted insurance payments.
  • Developed strong working relationships with team members, fostering a positive work environment
  • Verify patients insurance and assist patients in understanding their dental insurance benefits.
  • Expedited check-in and check-out procedures for patients, ensuring a pleasant experiences during their visits.
  • Prepare insurance claims as well as follow up on the explanation of benefits.

Skills

  • Customer service and assistance
  • Accounts Receivable
  • Insurance Verification
  • Bilingual in Spanish
  • Itemized Statement Preparation
  • Multitasking
  • Reliability
  • Clerical Experience/Word
  • Dentrix/Pbs Software
  • Data Entry
  • Typing
  • Insurance claims processing

Timeline

Dental Insurance Coordinator

Transform Dental -Remote
04.2023 - Current

Front Desk Receptionist

Valley Endodontics Inc.
09.2013 - 01.2023

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Lus Vera