Dustin Abernathy

• Oversee daily service department operations, ensuring exceptional customer satisfaction and timely service delivery.
• Manage service staff scheduling and training
• Implemented process improvements that enhanced workflow efficiency and reduced service turnaround times.
• Manage a team of technicians, ensuring timely completion of projects and high-quality workmanship.
• Coordinated with other departments to maintain streamlined and productive workflow.

• Managed comprehensive service requirements for fleet customers.
• Cultivated and expanded fleet accounts while establishing new partnerships through strategic networking.
• Managed all Internal service tickets including PDI, UCI, and loaner vehicles.
• Oversaw scheduling and process management for quick service personal training.

• Executed comprehensive bumper-to-bumper diagnostics and repairs on all GM vehicles.

• Conducted comprehensive diagnostics and executed repairs on GM vehicles.
• Transitioned to Classic Chevrolet Cadillac during buy-out

Executed comprehensive bumper-to-bumper diagnostics and repairs on all GM vehicles.

• Conducted oil changes and fluid top-offs to maintain vehicle performance.
• Diagnosed and repaired minor mechanical issues, learning through training and hands on experience
• Transition to Stanley AutoGroup during buy-out