Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dustin Addington

Yucaipa,CA

Summary

I am hardworking and extremely dedicated to this company and trade. I have excelled in the past 11 years with nothing but pride and focus on even the most difficult installs. Have learned to manage the workload and make things happen with great quality and efficiency. I would consider myself a veteran in this industry. I have since learned to master the trade and manage crews, fleet vehicles, and all jco forms. I have always taken pride in the quality of my workmanship. Skilled Field Service Technician with background in diagnosing, repairing and optimizing a variety of equipment. Strengths include troubleshooting skills, ability to work independently, and strong customer service orientation. Previous experience has led to improved diagnosing skills, increased client satisfaction and minimized downtime through timely, efficient service.

Overview

11
11
years of professional experience

Work History

Residential Field Service Technician

Tesla
Riverside, California
09.2021 - Current
  • Performed preventative maintenance and repairs on a variety of equipment, including inverters, all series of Powerwalls, modules, and meters.
  • Inspected, tested and diagnosed all products on site, 3rd party equipment as well as Tesla product.
  • Diagnosed problems using advanced diagnostic tools such as multimeters, resistance testers, coolant pumps, and more.
  • Performed one site visit resolutions regularly
  • Completed all necessary paperwork for service calls in a timely manner.
  • Provided technical support to customers over the phone and via email.
  • Performed troubleshooting on electrical circuits and systems.
  • Worked with maintenance crews to provide assistance with their backlog.
  • Work well with colleagues to find quick, safe, and efficient solutions.
  • Kept up-to-date knowledge of industry trends, regulations, safety standards.
  • Wrote detailed service reports describing work completed, issues and recommendations.
  • Operated hand tools and power equipment according to corporate safety procedures.

Crew Lead

Tesla
Riverside, CA
07.2013 - 08.2021
  • Started as a temporary hire in July 2013, worked my way through every rank to crew lead. Acquired many skills and much knowledge along the way.
  • Worked on Residential, Commercial, Military housing and almost (if not) all roof types. Have traveled to multiple states to help other shops with their backlog and successfully installed thousands of jobs.
  • Have trained many new hires and got them up to speed in a good time frame.
  • Can read and understand a plan set and install accordingly, even with complex designs.
  • Can efficiently micro manage my crew to abide by safety policies, efficiently complete installs and keep track of fleet for both transit and box truck on a daily basis.
  • Can navigate through many platforms throughout the company, whether it be scheduling or field engineering, to even vendors to create cases for RMA's or defective hardware.

Education

High School Diploma -

Redlands Senior High School
Redlands, CA
06.2009

No Degree - Solar Technician

Coast Career Institute
Colton, CA

Skills

  • Attention to Detail
  • Problem Solving
  • Punctual and Dependable
  • Physical Agility and Coordination
  • Bend Conduit of all sizes
  • Use all types of power tools and multi meter
  • Upload photos for jco or general documentation
  • Superb communication skills
  • Safety first mentality
  • Safety assessment
  • Read and understand all plan sets
  • Customer Service
  • Technical Troubleshooting
  • Work Order Management
  • Tool management
  • Emergency Response
  • System Installation
  • Inventory Management
  • Vehicle Maintenance
  • Troubleshooting and repair
  • Environmental safety
  • Route Planning

Timeline

Residential Field Service Technician

Tesla
09.2021 - Current

Crew Lead

Tesla
07.2013 - 08.2021

High School Diploma -

Redlands Senior High School

No Degree - Solar Technician

Coast Career Institute
Dustin Addington