Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Dustin Albers

Jamaica Plain,ME

Summary

Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.

Overview

6
6
years of professional experience

Work History

Banking Specialist

Digital Federal Credit Union
09.2023 - Current
  • Assisted members with inquiries, providing accurate information on services and account management.
  • Processed member applications and updates efficiently, ensuring compliance with organizational policies.
  • Coordinated communication between departments to resolve member issues promptly and effectively.
  • Maintained detailed records of member interactions, enhancing service response and follow-up processes.

Senior Banking Specialist

Bank Five
01.2022 - 07.2023
  • Resolved customer inquiries via phone and email, ensuring prompt and accurate responses.
  • Assisted in training new team members on customer service protocols and systems.
  • Documented customer interactions in CRM software to maintain accurate records.
  • Collaborated with team to identify recurring issues and proposed solutions to enhance service quality.

Travel Merchandiser (Per-Diem)

Apollo Retail Services
07.2022 - 01.2023
  • Analyzed product placement strategies to enhance visual appeal and drive customer engagement.
  • Collaborated with cross-functional teams to execute merchandising plans aligning with brand standards.
  • Monitored inventory levels to ensure optimal stock availability and minimize out-of-stock scenarios.
  • Conducted market research to identify trends and recommend adjustments for improved product positioning.
  • Trained new team members on merchandising principles and best practices to foster operational efficiency.
  • Coordinated promotional displays, ensuring alignment with seasonal campaigns and marketing initiatives.

Seasonal Lost Prevention Associate

TJ Maxx, TJX Companies
09.2022 - 12.2022
  • Collaborated with law enforcement on investigations related to theft incidents.
  • Maintained detailed records of all loss prevention activities, providing valuable data for future strategy adjustments.
  • Consulted with store managers on bases to perform loss investigations.
  • Enhanced store safety for employees and customers by identifying potential hazards and addressing them promptly.
  • Assisted in the successful recovery of stolen merchandise through prompt identification, reporting, and intervention during theft attempts.

Building Security Officer

Westech Security Services
07.2022 - 10.2022
  • Provided access control at entry points, verifying proper credentials and maintaining an accurate visitor log.
  • Conducted regular patrols to deter unauthorized access and identify potential hazards.
  • Responded promptly to incidents, coordinating with law enforcement as necessary.
  • Maintained detailed logs of daily activities and irregularities for record-keeping purposes.

Security Officer

NES Security Solutions
08.2021 - 03.2022
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols to identify and mitigate potential security risks.
  • Responded promptly to alarms and incidents, maintaining clear communication with law enforcement.
  • Documented daily activities and incidents in detailed reports for management review.

Bank Security Officer

Securitas Security Services USA
10.2019 - 08.2021
  • Monitored premises to ensure safety and security of personnel and property.
  • Responded promptly to alarms and incidents, coordinating with local law enforcement when necessary.
  • Conducted regular patrols, identifying and addressing potential security risks proactively.
  • Implemented access control protocols, verifying credentials of visitors and employees effectively.

Education

Spaulding High School
Rochester, NH

Skills

  • Data entry proficiency
  • Workflow management
  • Call center Operations
  • CCTV surveillance
  • Access control
  • Document management
  • Asset protection
  • Computer skills
  • Financial product sales

Interests

  • Animal Care
  • Watching Movies and TV Shows
  • Music
  • Volunteer Work
  • Train Travel
  • Adventure Travel
  • Personal Development and Self-Improvement

Timeline

Banking Specialist

Digital Federal Credit Union
09.2023 - Current

Seasonal Lost Prevention Associate

TJ Maxx, TJX Companies
09.2022 - 12.2022

Travel Merchandiser (Per-Diem)

Apollo Retail Services
07.2022 - 01.2023

Building Security Officer

Westech Security Services
07.2022 - 10.2022

Senior Banking Specialist

Bank Five
01.2022 - 07.2023

Security Officer

NES Security Solutions
08.2021 - 03.2022

Bank Security Officer

Securitas Security Services USA
10.2019 - 08.2021

Spaulding High School
Dustin Albers