Dustin Brooks
Weatherford,TX
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Server
Texas Roadhouse Steakhouse
07.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Remodeling Assistant
Tyler Construction Services
09.2022 - Current
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Followed instructions and safety protocols while operating machinery and equipment.
- Managed safe and efficient use of tools and equipment on construction sites.
- Inspected tools and equipment to maintain safety and efficiency.
Store Supervisor
Way To Grow Urban Gardening Center
10.2013 - 10.2022
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Answered questions about store policies and addressed customer concerns.
Store Manager
At The Beach Tanning
04.2011 - 11.2012
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and
- stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Within two weeks of being out of training I was ranked 5th highest sales nationally, they were in seven states at the time.
Head Waiter, Assistant Manager
The Beaumont
05.2008 - 03.2011
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Supervised server staff and simultaneously served personal section of tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Managed food resources, memorized orders, and coordinated customer service.
Certified Lifeguard
Ouray Hot Springs Swimming Pool And Fitness Center
11.2008 - 01.2011
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Entered water immediately to pull struggling swimmers to safety.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
- Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
- Conducted patrols to identify and help those in need of immediate care and assistance.
- Monitored safety of guests in and around swimming pool.
Office Administrative Assistant
Ouray RV Park
04.2008 - 10.2010
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
No Degree - Horticultural Science
Tarrant County College
Fort Worth, TX06.2004
High School Diploma -
Richland High School
North Richland Hills, TX06.1999
Skills
- Food Inspection
- Guest Engagement
- Food Delivery
- Supply Restocking
- Safe Food Handling
- Order Management
- Food Running
- Table Setting
- Beverage Preparation
Certification
TABC, Food Handlers, Forklift Certified, Manlift Certified, Red Cross Certified.
Section name
I started playing disc golf in High School and fell in love with it. Shortly after my coach got me into collecting disc, telling me that it was a better investment than Gold and Silver. I made a lot of money selling discs.
Languages
Spanish
Limited Working
Timeline
Server
Texas Roadhouse Steakhouse
07.2023 - Current
Remodeling Assistant
Tyler Construction Services
09.2022 - Current
Store Supervisor
Way To Grow Urban Gardening Center
10.2013 - 10.2022
Store Manager
At The Beach Tanning
04.2011 - 11.2012
Certified Lifeguard
Ouray Hot Springs Swimming Pool And Fitness Center
11.2008 - 01.2011
Head Waiter, Assistant Manager
The Beaumont
05.2008 - 03.2011
Office Administrative Assistant
Ouray RV Park
04.2008 - 10.2010
No Degree - Horticultural Science
Tarrant County College
High School Diploma -
Richland High School