Dustin Brown
Sales & Non Profit Fund Raising
Whitsett,NC
Summary
Proven track record in boosting fundraising outcomes and regional sales, for 18 years most notably with Vision Baptist Missions and Arkansas Copier Center. Expert in donor development and customer service, enhancing donor engagement and client satisfaction. Achieved significant improvements in fundraising and sales strategies, demonstrating exceptional problem-solving and relationship-building skills.
Overview
11
11
years of professional experience
Work History
Non-Profit Fundraiser
Vision Baptist Missions
Alpharetta, GA
02.2018 - Current
- Conducted research on potential donors, identifying key prospects for major gifts and planned giving initiatives.
- Increased donor retention through personalized communication and stewardship activities.
- Delivered informative presentations at community meetings and networking events to raise awareness about the organization''s cause and solicit support from new donors.
- Leveraged social media platforms for storytelling purposes, highlighting the impact of donations on the organization''s beneficiaries.
Regional Sales Representative
Arkansas Copier Center
Little Rock, AR
09.2013 - 03.2018
- Provided exceptional customer service by addressing inquiries and resolving any issues promptly.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Set up appointments with potential and current customers to promote new products and services.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
Education
Associates In Youth Ministry - Ministry & Communications
Champion Baptist College
Hot Springs, ARSkills
Cold calling
Letters of thanks
Capital campaigns
Customer service
Recruitment
Press releases
Donor development
Customer problem solving
Constant Contact
MailChimp
Donor research
Customer retention and growth
Timeline
Non-Profit Fundraiser
Vision Baptist Missions
02.2018 - Current
Regional Sales Representative
Arkansas Copier Center
09.2013 - 03.2018
Associates In Youth Ministry - Ministry & Communications
Champion Baptist College