Dustin Childress
Pell City,AL
Summary
Dynamic professional with a proven track record in sales consultation, including a notable tenure at Home Depot. Excelled in creating customized solutions that enhanced client satisfaction and budget adherence. Skilled in fostering team growth and client relationships, demonstrating exceptional leadership and communication abilities. Achieved significant improvements in operational efficiency and staff retention through innovative management strategies. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
5
5
years of professional experience
Work History
Branch Development Manager
Southern Guard Roofing
03.2024 - Current
- Mentored and developed team members to help them achieve their professional goals.
- Oversaw all aspects of branch operations, including staffing, budgeting, performance management, and compliance activities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Built relationships with customers and community to establish long-term business growth.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Kitchen Designer
Home Depot
05.2022 - 03.2024
- Selected flooring, counters, cabinets and appliances based on client needs and budgets.
- Prepared product and layout documents implementing diverse design concepts.
- Devised project budgets to track expenses and avoid cost overruns.
- Utilized computer-aided design (CAD) software to create plans and mockups of room layouts.
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Designed detailed kitchen layouts based on client needs, budgets and available supplies.
- Built strong relationships with clients by providing exceptional service and frequent communication throughout the entire design process.
Unit Manager
Waffle House
10.2019 - 10.2022
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
- Resolved conflicts among team members quickly to maintain a positive working environment.
- Improved satisfaction with timely customer service.
- Optimized staffing levels by monitoring unit needs and making data-driven adjustments to scheduling as necessary.
- Increased staff retention rates with supportive leadership techniques, mentoring programs, and positive work environment initiatives.
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
Education
Associate Of Science - Business
Snead State Community College
Albertville, AL01.2017
Skills
- Design consultation
- Sales
- Customer Service
- Relationship Building
Timeline
Branch Development Manager
Southern Guard Roofing
03.2024 - Current
Kitchen Designer
Home Depot
05.2022 - 03.2024
Unit Manager
Waffle House
10.2019 - 10.2022
Associate Of Science - Business
Snead State Community College
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