Dustin Cochran
GRIFFIN,GA
Summary
Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.
Overview
19
19
years of professional experience
Work History
Dock Service Technician
Georgia Central Electrical
04.2024 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
Service Technician
ARGOS
12.2023 - 03.2024
- Technician is responsible for repairing and up keep of the concrete plants located from Griffin GA to Cummings GA.
Building Maintenance Technician
Ryder Logistics
12.2022 - 12.2023
- Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
- Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
- Worked quickly on emergency requests in order to minimize disruptions to operations.
- Performed scheduled maintenance on electrical, plumbing, and HVAC systems.
Service Technician
Arbon Equipment
01.2015 - 12.2022
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Tested systems, noting issues and completing preventive maintenance.
Cavalry Scout (19D)
U.S Army
02.2010 - 02.2014
- Operated wheeled and tracked vehicles and communications equipment.
- Educated newer members on platoon inner workings, answered questions and provided advice on daily duties.
- Prepared mission equipment for deployment and secured vehicles prior to transport.
- Communicated updates on task completion to supervisors, maintaining smooth operations.
- Verified inventory computations by comparing to physical counts of stock and investigated and adjusted discrepancies and errors.
- Monitored enemy combatants captured in time of war awaiting transport for interrogation.
- Assisted with safe transport of Number vehicles for Number-man unit.
Plate Mounter
Winpak Films
01.2009 - 11.2009
- Verified artwork backups on company server prior to making any changes.
- Utilized different technologies to ready artwork for offset printing purposes.
- Compared digital and physical customer files to identify and address discrepancies such as fonts, graphics or and layouts.
- Generated prepress proofs in digital or other formats to approximate appearance of final printed piece.
Laminator Operator
Hood Packaging Corporation
07.2006 - 12.2008
- Operated a comexi solventless laminator with percision and attention to detail, laminated several types of flexographic materials and multilayered products, as well as use of different adhesives and curing process.
- Cured materials by setting materials at room temperature, placing under heat lamps and baking in ovens.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor - Graphic Designer
Westwood College
Atlanta, GA07.2009
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Flexible and adaptable
Contact
GRIFFIN, GA 30224
Timeline
Dock Service Technician
Georgia Central Electrical
04.2024 - Current
Service Technician
ARGOS
12.2023 - 03.2024
Building Maintenance Technician
Ryder Logistics
12.2022 - 12.2023
Service Technician
Arbon Equipment
01.2015 - 12.2022
Cavalry Scout (19D)
U.S Army
02.2010 - 02.2014
Plate Mounter
Winpak Films
01.2009 - 11.2009
Laminator Operator
Hood Packaging Corporation
07.2006 - 12.2008
Bachelor - Graphic Designer
Westwood College