Dustin Craig

Provide full operational leadership for a licensed childcare center, ensuring compliance, staff performance, and high-quality care delivery.

Leadership & Operations

• Direct daily operations of the center, including staffing, scheduling, enrollment management, and classroom coverage.
• Lead, coach, and evaluate staff to improve performance, retention, and professional growth.
• Maintain optimal staff-to-child ratios while managing labor efficiency.
• Oversee onboarding, training, and development of new hires, ensuring alignment with company standards.

Compliance & Safety

• Ensure full compliance with Georgia DECAL licensing regulations and company policies.
• Successfully maintain strong inspection outcomes through consistent monitoring and preparation.
• Implement and enforce health, safety, and sanitation protocols to protect children and staff.
• Manage incident reporting, documentation, and follow-up in coordination with Risk Management.

Program Quality & Curriculum

• Oversee implementation of curriculum programs to support developmental milestones.
• Monitor classroom environments to ensure age-appropriate learning and engagement.
• Drive improvements in documentation quality through systems like CN Moments.

Family Engagement & Customer Experience

• Build and maintain strong relationships with families, addressing concerns professionally and proactively.
• Resolve conflicts effectively, creating positive outcomes and maintaining trust.
• Communicate policies, tuition expectations, and program updates clearly and consistently.

Administrative & Financial Oversight

• Manage enrollment tracking, billing coordination, and account follow-ups.
• Maintain accurate records for compliance audits and internal reporting.
• Analyze operational data to improve occupancy, staffing efficiency, and program performance.

Process Improvement & Initiatives

• Led implementation and adoption of CN Moments platform, improving communication and documentation.
• Developed internal systems to improve staff accountability and operational consistency.
• Identified and implemented improvements to enhance workflow efficiency and compliance readiness.

• Transported up to 9 vehicles across regional networks safely and efficiently.
• Maintained strict adherence to DOT regulations and company safety standards.
• Managed route planning and time-sensitive deliveries.
• Maintained accurate records of vehicle movements and condition reports.
• Collaborated with team members to enhance operational efficiency and workflow.
• Assisted in training new transporters on best practices and safety protocols.
• Ensured adherence to company policies, promoting a culture of safety and reliability.
• Safeguarded client property by adhering to strict security measures while loading, unloading, and transporting vehicles on company equipment.
• Contributed to company growth by consistently meeting or exceeding monthly transportation goals.
• Ensured safe and damage-free vehicle deliveries by adhering to strict safety guidelines and protocols.
• Promoted a positive work environment by fostering strong relationships with team members, management, and clients alike.
• Demonstrated strong problem-solving abilities when faced with unexpected delays or challenges during transport, ensuring minimal impact on customers.
• Inspected vehicles before and after trips to verify safe and reliable operation.
• Loaded and unloaded cargo with extreme care and focus on preventing damage or injury.

• Operated transport vehicles for efficient delivery of vehicles to customers.
• Conducted pre-trip inspections ensuring safety and compliance with regulations.
• Coordinated vehicle pick-up and drop-off schedules to optimize logistics.
• Implemented process improvements that reduced vehicle delivery times.
• Managed inventory control for transported vehicles, ensuring accurate tracking records were maintained at all times.
• Reduced turnaround time for vehicle drop-offs with effective route planning and scheduling.
• Maintained excellent communication with clients throughout the transport process, keeping them informed of updates and delays.
• Position ended due to COVID-related business slowdown.

• Delivered liquid food-grade products in compliance with safety regulations.
• Maintained accurate logs and adhered to strict delivery schedules.
• Conducted pre-trip inspections to maintain compliance with safety regulations and operational standards.
• Communicated effectively with dispatch to coordinate timely deliveries and address road conditions.
• Maintained accurate logs of hours, mileage, and fuel usage in accordance with regulatory requirements.
• Implemented route optimization strategies, enhancing delivery efficiency and reducing fuel consumption.
• Monitored vehicle performance, addressing maintenance issues proactively to ensure reliability on the road.
• Operated specialized equipment such as pumps, hoses, valves, and fittings during the loading and unloading process securely.
• Maintained accurate logs, ensuring compliance with Department of Transportation regulations.
• Demonstrated excellent problem-solving skills in addressing mechanical issues or unexpected obstacles en route to destinations.
• Maintained a clean driving record by practicing defensive driving techniques and staying vigilant about potential hazards on the road.
• Participated in ongoing training programs to stay current with industry best practices and safety standards.
• Assisted in training new tanker truck drivers on company procedures and safety protocols to ensure a seamless transition into their roles.
• Followed OSHA and DOT requirements to minimize risks and company liabilities.

• Trained and certified 170+ drivers in safety protocols and compliance standards.
• Conducted post-accident evaluations and driver performance assessments.
• Led new driver orientation and safety certification programs (Megasafe 5 & 7).
• Promoted a culture of safety and accountability across the fleet.
• Implemented safety training programs to enhance employee awareness and compliance.
• Conducted regular audits of safety protocols, ensuring alignment with industry standards.
• Developed and maintained incident reporting systems to track and analyze workplace incidents.
• Collaborated with management to identify potential hazards and recommend preventative measures.
• Led investigations into safety incidents, providing actionable insights for process improvements.
• Mentored junior staff on safety practices and regulatory compliance requirements.
• Inspected worksites, practices, and gear for compliance with established safety standards.
• Provided ongoing support and resources to supervisors in managing safety performance within their departments, fostering a culture of accountability among leadership.
• Gathered information, prepared reports, and drafted correspondence related to cases.
• Conducted regular site inspections, identifying potential hazards and ensuring prompt resolution.
• Conducted investigations into incidents and reported on findings.
• Created an open line of communication between employees and management regarding safety concerns, fostering a collaborative approach to problemsolving.
• Coached employees, managers, and executives on effective safety policies.
• Developed new training programs to address performance and knowledge issues.
• Conducted periodic audits of safety initiatives in place, identifying areas for improvement and implementing appropriate actions to maintain best practices.

• Operated long-haul routes averaging 6,000+ miles per week.
• Ensured timely and safe freight delivery across multi-state routes.
• Conducted routine vehicle inspections to maintain equipment functionality and safety standards.
• Managed documentation for freight deliveries, ensuring accuracy and timely submissions.
• Coordinated communication between dispatch and team members for seamless operations.
• Upheld a clean driving record through adherence to speed limits as well as state and local traffic laws at all times during transport operations.
• Maintained a safe driving record by adhering to all company safety guidelines and federal regulations.
• Maintained daily, legible DOT log book and submitted corresponding documents.

• Trained new drivers and verified compliance with log requirements.
• Coordinated with mechanics for vehicle maintenance and readiness.
• Managed transportation of multiple vehicles across regional accounts.