Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Dustin evans

Akron

Summary

Dynamic and results-driven professional with experience at Sam's Club, excelling in order accuracy and customer engagement. Proven ability to enhance satisfaction ratings through efficient order fulfillment and effective communication. Skilled in barcode scanning and adept at maintaining organized storage areas, ensuring quality and efficiency in all operations.

Versatile team member offering over [Number] years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Overview

12
12
years of professional experience

Work History

Online Grocery Associate

Sams Club
11.2024 - Current
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Loaded and unloaded orders at customer's homes or locations.
  • Tracked substitutions and informed customers of changes.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.

Order Picker

Discount Drug Mart
12.2023 - 08.2024

Built pallets and positioned orders on loading dock to

  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Printed labels, packaged boxes, and loaded into outbound containers.

Dock Loader

Distribution Solutions of Ohio
08.2013 - 12.2023
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Operated equipment such as electrical pallet jacks and pallet wrappers.
  • Operated hand-held scanner to locate and verify items to load onto trucks.
  • Prepared different types of products for shipping and distribution.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Maintained quality of work to limit mispicks, shorts and damages of product.
  • Accurately completed production and quality logs and transferred counts to load tags.

Education

High School Diploma -

Kenmore High School
Akron, OH
05-2012

Skills

  • Brand representation
  • POS system operation
  • Order accuracy
  • Stock replenishment
  • Customer engagement
  • Barcode scanning

Accomplishments

  • Supervised team of 20 staff members.

Languages

English
Native or Bilingual

Timeline

Online Grocery Associate

Sams Club
11.2024 - Current

Order Picker

Discount Drug Mart
12.2023 - 08.2024

Dock Loader

Distribution Solutions of Ohio
08.2013 - 12.2023

High School Diploma -

Kenmore High School