Kahla Lester

Proven Shift Manager at Kentucky Fried Chicken, adept in planning and organization and excelling in customer engagement. Enhanced brand representation and achieved high satisfaction ratings through meticulous attention to detail and effective complaint resolution. Skilled in upselling strategies, consistently surpassing quality goals. Collaborative leaders partner with coworkers to promote an engaged, empowering work culture—documented strengths in building and maintaining relationships with diverse stakeholders in dynamic, fast-paced settings and encouraging manager and analytical problem-solvers with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.