Dustin Flemming
Bear,DE
Summary
Confident 10 year military veteran and Computer Technician with an expertise in help desk environments, assisting both employees and customers with technical issues. Results-oriented veteran with a track record of success in resolving technical problems and providing support for a wide range of hardware and software systems. Adept at troubleshooting complex technical issues and providing hands-on support to users. Possesses excellent customer service and time management skills. Experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Works well in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Cashier Team Lead
Cabela's
09.2023 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
Cashier
Lowes Home Improvment
06.2021 - 05.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Inbound/Outbound Warehouse Associate
Amazon
04.2019 - 06.2021
- Improved order accuracy by diligently picking and packing items according to customer specifications.
- Increased warehouse efficiency through the consistent organization and labeling of inventory.
- Reduced errors in shipments by double-checking orders before loading onto delivery trucks.
- Maintained a clean and safe work environment, adhering to OSHA safety guidelines at all times.
- Enhanced team productivity by assisting coworkers with heavy lifting tasks and sharing workload during peak hours.
CNA
BAYADA
03.2019 - 01.2021
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
14G, Air Defense Battle Management System Operator
Army
07.2013 - 10.2020
- Enhanced system efficiency by implementing and optimizing monitoring tools and methodologies.
- Reduced downtime occurrences with diligent system maintenance and timely troubleshooting.
- Collaborated with cross-functional teams to ensure seamless integration of new software applications.
- Liaison between my Fire Control Radar team and surrounding airports and federal/state agencies.
25Q, Multichannel Transmission Systems Operator
Army
06.2009 - 07.2013
- Enhanced communication capabilities by installing, operating, and maintaining multichannel transmission systems.
- Ensured reliable network connectivity for military operations through diligent monitoring and troubleshooting of transmission equipment.
- Improved overall system performance by conducting regular inspections and performing necessary repairs on multichannel transmission equipment.
- Contributed to mission success by providing critical communications support during training exercises and deployments.
Education
Associate of Science - Medical Coding And Billing
DeVry University
Online04.2025
Certification/License - Certified Nursing Assistant
Dawn Career Institute
Wilmington, DE03.2019
High School Diploma -
Prince George High School
Prince George, VA06.2008
Skills
- Customer Service (3 years)
- POS System Operation (2 years)
- Policy Enforcement
- Hardware Troubleshooting (routers/switches)
- Capacity Planning
- Network Security
- Data Encryption
- Network Configuration
- Desktop Technical Support
- Help Desk Operations
Timeline
Cashier Team Lead
Cabela's
09.2023 - Current
Cashier
Lowes Home Improvment
06.2021 - 05.2022
Inbound/Outbound Warehouse Associate
Amazon
04.2019 - 06.2021
CNA
BAYADA
03.2019 - 01.2021
14G, Air Defense Battle Management System Operator
Army
07.2013 - 10.2020
25Q, Multichannel Transmission Systems Operator
Army
06.2009 - 07.2013
Associate of Science - Medical Coding And Billing
DeVry University
Certification/License - Certified Nursing Assistant
Dawn Career Institute
High School Diploma -
Prince George High School