Dustin Girrens
Wichita,KS
Summary
Dynamic and results-oriented Senior Vice President and Residential Lending Manager with 20 years of experience in the banking sector. Recognized for building strong partnerships and leading high-performing teams, my approach has consistently delivered industry-leading results.
Overview
26
26
years of professional experience
Work History
SVP, Residential Lending Manager
Fidelity Bank
01.2010 - 10.2024
- Led the residential lending division, achieving the highest volume in bank history during COVID-19 and setting records for profitability.
- Developed and implemented strategic initiatives to drive growth, increase market share, and enhance productivity.
- Developed measurement tools, dashboards, and reports to track metrics on adoption and effectiveness of initiatives.
- Initiated strategy to drive company growth and increase market share and profitability.
- Hired, trained, and managed a high-performing residential team, establishing best practices to maximize productivity.
- Built and maintained strong relationships with customers, vendors, and strategic partners, representing the organization at industry conferences.
- Analyzed industry trends and tracked competitor activities to inform decision making and enhance strategic direction.
- Worked closely with operations to develop processes to better handle the sudden increase in volume.
- Responsible for an efficiency effort that resulted in a return to a pre-pandemic efficiency levels for the production team.
- Led the top production team in Sedgwick and surrounding counties for the last seven years.
- Fidelity Bank's top producing loan officer 2010-2020.
Loan Officer
First Horizon Home Loans
07.2004 - 11.2009
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Developed strong relationships with customers through high levels of customer service.
- Developed and maintained relationships with customers, lenders and other third parties.
SRA, Evaluator
US Air Force
08.1998 - 10.2003
- Operated computerized airborne radar sensors and electronic countermeasures equipment, ensuring effective communication with ground, air, and sea surface units.
- trained and evaluated new service members in operational procedures and equipment use, enhancing team readiness and capability.
- Developed strong problem-solving skills and the ability to work under pressure, contributing to team success.
Education
BBA - Finance
Wichita State University
Wichita, KS07-2006
Skills
- Product Management
- Strategic leadership
- Policies and Procedures
- Partnership Development
- Business Development
- Process Improvements
- Relationship Management
Timeline
SVP, Residential Lending Manager
Fidelity Bank
01.2010 - 10.2024
Loan Officer
First Horizon Home Loans
07.2004 - 11.2009
SRA, Evaluator
US Air Force
08.1998 - 10.2003
BBA - Finance
Wichita State University
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