Dustin Harmon
Donald C Harmon Trucking
CHATTANOOGA,TN
11
years of professional experience
Adaptable professional with experience leading drivers, office staff, and retail teams. Known for problem-solving, relationship building, and keeping daily operations on track. Focused on improving efficiency, supporting safety, and delivering dependable customer service.
Work History
Manger/Driver
10 Years- Directed daily trucking operations, aligning dispatch, routing, and driver schedules with delivery priorities.
- Coordinated fleet maintenance, reducing service delays and keeping equipment ready for assigned loads.
- Monitored DOT compliance, driver logs, and safety procedures to support regulatory requirements.
- Reviewed shipment status and resolved delivery issues to maintain reliable customer service.
- Supervised drivers and office staff, providing guidance on procedures, performance, and workflow expectations.
- Processed shipping paperwork, invoices, and records with accuracy to support billing and tracking.
- Managed load assignments and route changes to improve efficiency across freight movements.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
Assistant Store Manager
7 Months- Supervised daily store operations, ensuring accurate execution of merchandising, inventory, and customer service standards.
- Trained and supported team members on POS procedures, product knowledge, and store policies.
- Coordinated inventory counts, stockroom organization, and replenishment to maintain product availability.
- Resolved customer concerns quickly, recommending correct parts and accessories for vehicle needs.
- Monitored sales floor presentation, reset planograms, and corrected signage for compliance.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Mill Operator/Stacker Operator
1 Year 4 Months- Operated mill equipment to process steel to required dimensions and specifications.
- Monitored production flow to maintain consistent output and product quality.
- Adjusted machine settings to support safe, efficient rolling and cutting operations.
- Inspected finished material for defects, surface issues, and measurement accuracy.
Education
High School Diploma
Skills
Operations management
Operational efficiency
Cost management
Customer service
Team leadership
Clear communication
Decision-making
Logistics optimization
Problem-solving
Multitasking Abilities
Relationship building
Analytical skills
Timeline
Assistant Store Manager
AutoZone
05.2023 - 12.2023Read More
Manger/Driver
Donald C Harmon Trucking
10.2016 - CurrentRead More
Mill Operator/Stacker Operator
Steel Warehouse
06.2015 - 10.2016Read More
Heritage High School
High School Diploma
Read More