Dustin Heinz
Scenery Hill,PA
Summary
Hardworking HVAC professional offering proven history in managing residential, commercial and industrial HVAC needs with skillful and efficient repairs. Adept at testing and inspecting systems to isolate faults and implement repair plans. Effectively align systems to meet manufacturer specifications and maximize performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
HVAC Installer
Eastern Airflow Of Kentucky
10.2022 - 10.2023
- Improved HVAC system efficiency by conducting thorough inspections and identifying areas requiring maintenance or repair.
- Optimized customer satisfaction by promptly responding to service calls and accurately diagnosing issues with equipment.
- Enhanced overall team productivity through effective communication and collaboration during installations and repairs.
- Streamlined installation processes by properly preparing job sites, ensuring all necessary materials were on hand before beginning work.
Patrol Guard
A & A Enterprises
01.2022 - 10.2022
- Enhanced security by conducting regular foot and vehicle patrols throughout the property.
- Reduced incidents of trespassing by vigilantly monitoring guard shack.
- Prevented unauthorized access to facilities through strict adherence to identification verification procedures.
- Documented daily activities in detailed logs, ensuring accuracy and consistency for future reference and analysis.
- Demonstrated professionalism at all times by adhering to company policies, dress code standards, and professional protocols while on duty.
- Maintained a safe environment with thorough inspections of entry points, lighting, and landscaping for potential hazards.
Counter Sales Manager
Vaper Drive, LLC
09.2018 - 05.2021
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Increased sales revenue with effective upselling techniques and promoting special offers.
- Strengthened relationships with clients through excellent communication skills and personalized service.
- Enhanced store''s visual appeal, organizing product displays for easy navigation and better customer experience.
- Streamlined inventory management to ensure accurate stock levels and timely order placements.
- Trained new employees on company policies, product knowledge, and best practices for outstanding customer service.
Education
Associate of Applied Science - HVAC Installation And Repair
Hazard Community And Technical College
Hazard, KY05.2023
Associate of Applied Science - Diesel Mechanics Technology
Hazard Community And Technical College
Hazard, KY08.2021
Associate of Applied Science - Automotive Mechanics
Hazard Community And Technical College
Hazard, KY05.2021
High School Diploma -
Knott County Central High School
Hindman, KY05.2017
Skills
- System Maintenance
- Electrical Wiring
- Leak Testing
- Thermostat Installation
- Control Systems
- Equipment Replacement
- Cooling Systems
- Heating Systems
- Ductwork Installation
- System Troubleshooting
- Team Coordination
- Preventive Maintenance
- Package and Split Systems
- Soldering
- Plumbing Repairs
- Cooling Systems Maintenance
- Equipment Installation
- HVAC and Refrigeration Systems
- Job Site Setup
- Defective Parts Disassembly
Certification
EPA Universal Certification acquired 2022 from Esco Institute.
Volunteer Firefighter
Became a junior volunteer firefighter at age 14. Certified Firefighter 2 by age 18. Volunteered for Kite-Topmost VFD, Knott County Rescue Squad, and Hindman Fire and Rescue. Held position of Lieutenant at Hindman Fire and Rescue until moving to Pennsylvania.
Timeline
HVAC Installer
Eastern Airflow Of Kentucky
10.2022 - 10.2023
Patrol Guard
A & A Enterprises
01.2022 - 10.2022
Counter Sales Manager
Vaper Drive, LLC
09.2018 - 05.2021
Associate of Applied Science - HVAC Installation And Repair
Hazard Community And Technical College
Associate of Applied Science - Diesel Mechanics Technology
Hazard Community And Technical College
Associate of Applied Science - Automotive Mechanics
Hazard Community And Technical College
High School Diploma -
Knott County Central High School
EPA Universal Certification acquired 2022 from Esco Institute.
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