Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.I have worked with many automotive manufactures performing numerous amounts of repairs, and learning different data entry and software programs. From a young age I've being a car enthusiast. Its has led me to go to a auto tech school in high school, then going through a 2 year program at Gadsden State CC. Since then I have been able to work in many sides of the auto industry such as being small shop repair tech, dealership repair tech, mobile service tech, performance part supplier/installer, to now traveling and working with many auto manufacturers.
-travel to customers and perform vehicle diagnosis, repair, and preventative maintenance
-using software such as alldata and mitchell1 to complete all processes correctly
-customer satisfaction
-customer payments
Traveling repair technician
FORMEL D
Nissan
-quarter glass replacement
-transfer case replacement -heavy repair
- rear hatch replacement-heavy repair
-body fit/trim fit
Mercedes
-dummy seatbelt replacement
Ford Motor Co
-EV battery testing
-software updates
-data collection and data entry
-wiring harness repair
-exhaust gasket replacement
-vehicle tracking
Honda
-replace outer widow trim
Hyundai
-suspension part replacements
-electrical repair
Lucid Motors
-wiring harness repair
-part containment/missing part installment
-replacement of oil cooler gaskets-heavy repair
-replacement of charge ports
-software entry
-tpms programming
-gap and flush- interior/exterior(body fit)
-closing/completing repair orders
Rivian
-wiring harness repair
-foam trial-trim0
-door handle flutter containment-trim0
-body inspections for water leak (wolf pack)t0
-paint/body quality inspections(QIS software)t0
-drive unit repair
-drive unit replacement-heavy repair
-misc. small repairs online(trim 0,1,2,3,f2,f4)
-online brake repair-trim 1
-RPV shelf install
-RPV carpet install (cut to fit)
-RPV body seam sealer(3M)
-cladding fit and finish-final2
-complete repair orders via OS software
-IP and center console containment
-yard team-
-vehicle staging
-12v disconnect + hv disconnect (power down)
-12v connect + hv connect (power up)
-12v battery replacement
-soft reset
-repair team-
-ip install
-center console install
-steering wheel replacement
-Improved customer satisfaction by providing timely and accurate diagnostics of vehicle issues.
-Continually updated technical knowledge through ongoing training, staying current with industry advancements.
-Collaborated with team members to troubleshoot complex issues and develop effective solutions.
-Enhanced workshop efficiency by maintaining clean, organized, and safe working environments.
-Performed thorough inspections for preventative maintenance, identifying potential future problems early on.
-Reduced vehicle downtime with efficient repairs, minimizing customer inconvenience.
-Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
-Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
-Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.
-Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
-Performed duties as lead tech
Methanol Injection Kits
-soldering control boards
-building wiring harnesses(from scratch)
-building+rebuilding pumps
-kit installs
-packaging +shipping
-vehicle diagnosis
-complete repairs in a time effective and correct manner
-heavy diesel repair
-preventative maintenance
-customer satisfaction
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ASE-HVAC