Dustin Lozano

• Originally starting as a line cook, I became a shift lead in my first two months of working before I stepped into the management role.
• Oversaw daily operations to ensure efficiency and quality standards. Handled food and drink orders, daily prep, and any positions lacking during service.
• Managed team performance through regular feedback and support.

• Kept supplies stocked at all times, and made sure the station was stocked and cleaned completely after every shift.
• Listened and learned from superiors, in order to keep becoming better.
• Worked diligently and quickly.
• Communicative and respectful with employees.

• Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
• Learned customer service, and how to handle customer complaints and problems.
• Reconciled cash drawer and resolved discrepancies.
• Know basic Excel.

Prepared pretzels in a small, family-run food truck for hundreds of customers a day in a very fast and busy environment.